ASSESSMENT COORD (MA/MSW)

Universal Health Services, Inc.; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Loan Forgiveness Program if offered

Competitive compensation and generous paid time off

401(k) with company match

Career development opportunities

Job summary

A leading healthcare provider in Washington, D.C. is seeking an Assessment Coordinator to support patients and their families through critical moments. This role involves conducting comprehensive assessments, documenting responses, and coordinating with various departments to enhance patient care. Ideal candidates will have a Master’s Degree in a mental health field, experience in psychiatric settings, and relevant certifications. This position offers a competitive salary and generous benefits, including loan forgiveness options and professional development opportunities.

Qualifications

• One or more years of experience working in a psychiatric and chemical dependency setting.
• At least two years of intake/admissions experience in a managed-care setting.
• BLS or CPR certification from the American Heart Association.

Responsibilities

• Conduct comprehensive needs assessments for all scheduled patients.
• Document patient responses and ensure completion of pre-evaluation questionnaires.
• Schedule diagnostic evaluations within 24 hours and confirm all appointments.

Skills

Compassionate interviewing

Patient advocacy

Crisis intervention procedures

Education

Master’s Degree in Social Work or a clinical mental health field

Job description

Responsibilities

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130‑bed, short‑term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafés and restaurants.

Website: https://psychinstitute.com/

Role

The Assessment Coordinator is a patient‑centered role supporting patients and their families during some of their most important moments. This position serves as the first point of contact for individuals ages 5–65+, conducting compassionate interviews and clinically informed assessments to determine the best path forward for care. The Assessment Coordinator collaborates closely with our Business Office to ensure smooth financial onboarding and partners with Utilization Review to secure certifications for admitted patients. If you thrive in a fast‑paced environment, value teamwork, and are motivated by making a real impact on patient access and experience, this is a role where you can truly shine.

Key Responsibilities

• Conduct comprehensive needs assessments for all scheduled patients and determine appropriate clinical dispositions.
• Document patient responses, ensure completion of pre‑evaluation questionnaires, and maintain accurate admission/discharge tracking each shift.
• Coordinate daily with supervisors to prioritize follow‑ups, complex cases, tours, and workload for 24‑hour assessment coverage.
• Schedule diagnostic evaluations within 24 hours and confirm all appointments; follow up on no‑shows to support continuity of care.
• Provide patient support by explaining insurance benefits, completing financial arrangements, and orienting admitted patients to hospital expectations.
• Offer facility tours to prospective patients and their families; act as a patient advocate when needed.
• Manage referral communication, including obtaining referral source details, contacting clinicians, and thanking referral partners at admission.
• Review test‑call results and contribute to corrective action plans to improve service quality.
• Participate in admissions operations during night shifts, including census tracking and admissions processing.
• Support department functions through staff training, QA data collection and review, staff development initiatives, weekly meetings, and committee participation.

Benefit Highlights

• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.
• More information available on our Benefits Guest Website: benefits.uhsguest.com.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

• Master’s Degree in Social Work or a clinical mental health field.
• One or more years of experience working in a psychiatric and chemical dependency setting.
• At least two years of intake/admissions experience in a managed‑care setting.
• Experience working with referral agencies to provide patient support.
• BLS or CPR certification from the American Heart Association.
• Working knowledge of crisis intervention procedures.
• Working knowledge of voluntary admission and involuntary procedures for court commitment.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam wherein imposters pose as recruiters from UHS and its subsidiaries. Beware of anyone requesting financial or personal information. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.