Assertive Community Treatment Team Lead

Estelle's Professional Community Services; Norfolk (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Competitive Compensation

Great Work Environment

Career advancement opportunities

Job summary

Estelle's Professional Community Services seeks an Assertive Community Treatment Program Supervisor to identify gaps, develop action plans, and collaborate with staff to improve community services. The role requires compassion, problem-solving, and experience helping individuals in need.

The supervisor will oversee the ACT program operations, ensure staff performance, conduct assessments, and manage clinical documentation, including service authorizations and ISP approval.

Qualifications

• One year of experience working in an ACT Team.
• 3 years of experience in preferred field.
• Experience in a people-facing role.
• Strong communication and interpersonal skills.
• Experience with basic computer programs, such as Microsoft Office suite and Google Suite.

Responsibilities

• Oversee all aspects of team operations and shall provide direct services to individuals in the community.
• Responsible for overseeing the day-to-day operation of the ACT program.
• Ensure all members of the team are performing their job duties.
• Conduct an initial assessment consistent with the components required in the Comprehensive Needs Assessment, documenting the individual's diagnoses and describing how service needs match the level of care criteria.
• Responsible for completing service request authorizations and other clinical documents as required.
• Direct and authorize the Individualized Service Plan.
• Complete the daily log and attend all required ACT team meetings.
• Responsible for reporting all Serious Incidents and filing CHRIS reports as needed.
• May also provide individual or group therapy as needed.
• Responsible for ensuring all of their personnel documents are accurate and up to date and immediately notifying Human Resources of any changes that could result in their inability to perform their job functions.

Skills

Experience in ACT Team

Communication skills

Interpersonal skills

People-facing experience

Education

LPC or LPC-R

LCSW or LCSW-S

Tools

Microsoft Office

Google Suite

Job description

Benefits:

• 401(k)
• Company parties
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking an Assertive Community Treatment Program Supervisor to join our team! As the ACT Program Supervisor, it will be your responsibility to identify gaps and areas of improvement within our community/ team, and create a plan of action to solve these problems. This can include talking with individuals in need, working with other employees to find solutions to issues, and overall contributing to the community as a whole. The ideal candidate has a compassionate attitude, experience working with people in need, and strong problem-solving skills.

Responsibilities: The Program Supervisor will/is

• Oversee all aspects of team operations and shall provide direct services to individuals in the community.
• Responsible for overseeing the day-to-day operation of the ACT program.
• Ensure all members of the team are performing their job duties.
• Conduct an initial assessment consistent with the components required in the Comprehensive Needs Assessment, documenting the individual's diagnoses and describing how service needs match the level of care criteria.
• Responsible for completing service request authorizations and other clinical documents as required.
• Direct and authorize the Individualized Service Plan.
• Complete the daily log and attend all required ACT team meetings.
• Responsible for reporting all Serious Incidents and filing CHRIS reports as needed.
• May also provide individual or group therapy as needed.
• Responsible for ensuring all of their personnel documents are accurate and up to date and immediately notifying Human Resources of any changes that could result in their inability to perform their job functions.

Qualifications

• One year of experience working in an ACT Team
• LPC or LPC-R
• LCSW or LCSW-S
• 3 years of experience in preferred field
• Experience in a people-facing role
• Strong communication and interpersonal skills
• Experience with basic computer programs, such as Microsoft Office suite and Google Suite