Assertive Community Treatment (ACT) Psychiatric Rehabilitation Professional (4899)

ncgCARE; Jacksonville (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health plan

Wellness app access

HSA/FSA

Dental plan

Vision plan

Education assistance

Paid time off

Retirement plan

Job summary

ncgCARE is seeking a full-time ACT Psych Rehab Specialist in Jacksonville, NC to provide in-home and community-based interventions for clients with mental health and substance use challenges. You will work with clients and families to promote symptom stability, coping skills, and independence within the community.

The role requires a Bachelor's Degree in a human services field and QP status per 10A NCAC 27G.0104, with multi-disciplinary collaboration, documentation, and adherence to ACT

Qualifications

• Requires Bachelor's Degree in a human services field with related MH/DD/SA experience.
• QP status per NC regulations is required or equivalent certification.
• Strong organizational, interpersonal, and communication skills.

Responsibilities

• Provide community-based, in-home individual and family interventions.
• Collaborate with clients, families, and community partners to coordinate services.
• Maintain accurate documentation and ensure compliance with ACT program standards.
• Deliver counseling, psychoeducation, and behavioral interventions based on person-centered plans.

Skills

Interpersonal skills

Communication

Organizational skills

Team collaboration

Education

Bachelor's degree in human services

QP status per 10A NCAC 27G.0104

Job description

Job Details: Job Location: Jacksonville, NC 28540, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: $21.76 - $27.95 Hourly, Travel Percentage: Business Travel

About Us

Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.

We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.

We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About the Role

We are seeking a full-time ACT Psych Rehab Specialist to join our Assertive Community Treatment (ACT) team. This role involves providing community-based, in-home individual and family interventions for clients with mental health and substance use challenges. The focus is on promoting symptom stability, enhancing coping skills, fostering interpersonal relationships, and supporting individuals in achieving their highest level of functioning within the community.

Client-Centered Interventions

• Deliver therapeutic interventions based on the person-centered plan.
• Provide individual and family counseling, psycho-educational activities, and behavioral interventions.
• Address daily living skills, work-related services, and leisure-time activities.

Collaboration and Coordination

• Work with clients, families, natural supports, and collateral agencies to achieve treatment goals.
• Act as a liaison between clients and community resources.

Support and Education

• Provide training and education to parents, guardians, or natural supports to improve interactions with clients.
• Offer substance abuse treatment and support services to help individuals achieve stability and independence.

Documentation and Compliance

• Maintain accurate and timely documentation of services, including treatment notes, goals, and plans.
• Ensure compliance with the ACT model as measured by TMACT standards.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

$21.76 - $27.95

Placement within the range is based on licensure level, education, and experience.

What You Can Expect

• Consistent referral volume and established patient base
• Administrative and scheduling support
• Flexible scheduling options
• Supportive clinical and operational leadership
• Opportunities to build your preferred clinical focus areas
• Streamlined onboarding and credentialing support

Responsibilities

• Provide community-based individual and family interventions that support mental health recovery, symptom management, and independent living skills.
• Deliver counseling, psychoeducation, behavioral interventions, and substance use support based on each client's person-centered treatment plan.
• Collaborate with clients, families, community partners, and support systems to coordinate services and achieve treatment goals.
• Maintain accurate documentation, monitor client progress, and ensure services align with ACT program standards and requirements.

Qualifications

At a minimum, the ACT Psychosocial Rehabilitation Specialist - QP must have QP status according to 10A NCAC 27G.0104, including a Bachelor's Degree in a human services field with more than two years full-time, post-Bachelor MH/DD/SA experience with the population served; or be a Substance Use Disorder Professional who has two years or more full-time post-bachelor experience in alcoholism and drug abuse counseling or a Bachelor’s Degree in a non-human services field with more than four years full-time, post-bachelor MH/DD/SA experience with population served; or be a Substance Use Disorder Professional who has four or more years full-time, post-bachelor experience in alcoholism and drug abuse counseling.

Previous experience working with mental health and/or substance abuse clients is preferred.

Strong organizational, interpersonal, and communication skills.

Ability to work collaboratively within a multidisciplinary team.

Must be free from all illicit substance use.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.

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