ASE-Certified Auto Service Technician

Precision Honda; Downey (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Paid holidays

Professional work environment

Job summary

Precision Honda in Downey, CA is seeking a Service Technician to troubleshoot customer concerns, greet customers, and deliver quality vehicle service with a focus on satisfaction and safety.

Ideal candidates bring Honda service experience, strong communication, a professional appearance, and a proven track record of meeting or exceeding goals. ASE certification and a valid license are preferred. Competitive hourly pay with benefits is offered.

Qualifications

• Honda experience in warranty and non-warranty inspections, diagnostics, maintenance, and repairs.
• Proven track record of meeting or exceeding goals.
• Excellent communication and professional presentation.
• Valid driver’s license with clean driving record.
• Ability to read and comprehend instructions and exercise good judgement.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
• Ensure that common courtesy is shown toward all customers you come into contact with.
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged.
• Keep up to date with all technical publications, Service Comm, and Assist terminal operations.
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
• Address all original customer concerns before moving onto additional sales.
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation.
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived.
• Participate in any Factory, or in-house sponsored training programs offered to you.
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
• Perform any other duties assigned by the Service Manager, ASM or Group Leader.
• Always come to work on time, ready to work, and in a clean uniform.

Skills

Honda warranty service

Diagnostics

Customer service

Communication skills

Professional appearance

High-energy attitude

Reading instructions

Good judgement

Driver license

Education

High school diploma

ASE certification

Trade school/technical degree

Job description

Precision Honda in Downey, CA is seeking a Service Technician to troubleshoot customer concerns, greet customers, and deliver quality vehicle service with a focus on satisfaction and safety.

Ideal candidates bring Honda service experience, strong communication, a professional appearance, and a proven track record of meeting or exceeding goals. ASE certification and a valid license are preferred. Competitive hourly pay with benefits is offered.