Art Director

CNX; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Concentrix is seeking an Art Director to lead visual craft and creative judgment, shaping brand fidelity and production quality across digital and print for global enterprise clients. You will direct concepting, typography, and AI-integrated workflows in a client-facing role.

This role demands 7+ years of art direction, a hands-on portfolio, mastery of Adobe Creative Cloud and Figma, and a suite of AI tools.

Qualifications

• 7+ years of art direction or senior design experience, ideally in B2B, agency, or embedded team environments serving enterprise brands.
• A strong portfolio demonstrating hands-on creative production and art direction across digital and print.
• Command of typography, composition, color, and brand systems.
• Proficiency in Adobe Creative Cloud and Figma; Canva for brand-kit-driven production.
• Experience using generative AI in professional design work, including directing and correcting AI-generated imagery to enterprise standards.
• Proven client-facing experience: presenting creative, defending rationale, and navigating senior stakeholder feedback.
• Accuracy is paramount. Brand fidelity and rigorous quality control.
• Self-directed and collaborative.
• Discipline across type, color accuracy, asset naming, version control, and production readiness.

Responsibilities

• Own creative direction. Define the visual territory for campaigns, art direction, and design system to ensure cohesion across assets.
• Direct from the brief. Translate objectives into on-brand, commercially accountable creative and adjust briefs as needed.
• Develop and maintain design systems, brand kits, templates, and component libraries for scalable production.
• Make the work. Produce and direct client-ready design across digital and print (email, banners, decks, landing pages).
• Lead typography: hierarchy, tracking, and legibility across render contexts while keeping type under human control.
• Direct and refine AI output: oversee AI-generated imagery, correct it, and ensure brand-aligned environments.
• Own quality: apply AI-tells checklist and brand-adherence reviews before release.
• Present and defend the work to senior stakeholders, manage revision cycles with professionalism.
• Engage senior stakeholders and balance brand standards with creative ambition.
• Be the craft layer in an AI-native delivery model; use AI tools as part of production while preserving human art direction.
• Work closely with strategy, copywriters, and program leads; speed, quality, and defensibility matter.
• Contribute to refining Orbit’s workflows and governance to scale quality with volume.
• Act as a recognized craft expert within Orbit team and Marketing Solutions.

Skills

7+ years art direction

Hands-on portfolio

Typography

Brand systems

Client-facing

Attention to detail

Self-directed

Collaboration

Tools

Adobe Creative Cloud

Photoshop

Illustrator

InDesign

Figma

Canva

Claude (Anthropic)

Midjourney

Job description

Job Title:

Art Director

Job Description

We’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

As Art Director, you own the visual craft and creative judgment that Orbit’s automation cannot produce on its own. You set creative direction, lead the human-led steps of the production workflow (concepting, typography, art direction, and final refinement), and are accountable for the brand fidelity and executional quality of everything that carries a client’s name. You are client-facing: presenting work, defending creative rationale, and building trust with senior marketing and brand stakeholders at global enterprise brands.
You are a maker and a director. You have strong personal design craft, a trained eye for composition and type, and the ability to run AI-generated output through expert correction so it meets enterprise standards. You use AI tools as a core part of how you work, as leverage, not as a substitute for judgment.

Function

Marketing &Communications Group, Marketing Solutions (Creative Services)

Location

Remote, Latin America

Client Engagement

Direct client-facing role with ongoing stakeholder interaction

Travel

Occasional; client or team offsites

Experience

7+ years art direction / senior design, with a hands-on portfolio

What You Will Do

Creative Direction & Visual Systems

• Own creative direction. Set the visual territory for campaigns: define the creative concept, art direction, and design system that a campaign lives within, and ensure every asset produced against it holds together.
• Direct from the brief. Interpret Orbit’s pre-populated briefs and translate business objectives into clear, on‑brand, commercially accountable creative, validating and adjusting the brief where creative judgment is required.
• Develop and maintain design systems, brand kits, templates, and component libraries (Canva brand kits, Figma modular systems, Affinity/InDesign editorial templates) so downstream production scales without drifting off‑brand.

Hands‑On Design & Production Craft

• Make the work. Produce and direct client‑ready design across digital and print: brand campaigns, HTML email, IAB display, social static and carousels, sales and marketing decks, landing pages, and long‑form editorial (white papers, reports).
• Lead typography. Own human‑led typography: type hierarchy, scale, tracking, and legibility across render contexts (email preview panes, the full IAB size cascade, mobile feed, print). Typography is brand defining and stays under human control.
• Direct and refine AI output. Direct AI image generation and correct it. Run Adobe Firefly (and Firefly Custom Models for on‑brand consistency), then use Photoshop Generative Fill / Generative Expand and Illustrator Generative Vector to fix AI‑tells, remove hallucinated elements, integrate brand environments, and reframe compositions.
• Own quality. Apply an AI‑tells checklist and a brand‑adherence review to every asset before release: composition, spatial hierarchy, color fidelity, type integrity, and production readiness.

Client Partnership & Stakeholder Management

• Present and defend the work. Serve as a creative point of contact for assigned accounts: present work, walk stakeholders through creative rationale, and manage revision cycles with professionalism.
• Engage senior stakeholders. Communicate confidently with senior client contacts, including VP‑ and Csuite‑level marketing and brand stakeholders, on creative direction and executional decisions.
• Balance strict brand‑standards compliance with creative ambition, working within guardrails without producing generic output.

AI‑Augmented Execution

• Be the craft layer. Serve as the human judgment and craft layer over Orbit’s automated pipeline: the signal‑to‑brief‑to‑generation flow is AI‑led, but concept, composition, typography, art direction, and final sign‑off are yours.
• Work AI‑native. Use AI tools (Adobe Firefly and the Adobe Creative connector, Claude, Canva, Midjourney for concepting only) as a standard part of your production workflow for ideation, generation, and iteration.
• Contribute to the refinement of Orbit’s creative workflows, prompting standards, brand‑token systems, and creative governance so quality scales as volume grows.

Craft Leadership

Act as a recognized expert on creative craft within the Orbit team and the broader Marketing Solutions function, contributing to new approaches, standards, and best practices as the model matures.

How You Will Work

This role operates inside an AI‑native delivery model. You are a skilled creative professional who uses AI to extend your capacity while providing the art direction, design craft, brand instinct, and client‑relationship management that AI cannot replace.

You will work closely with Creative Strategy, copywriters and AEO specialists, and client‑facing program leads. Work is reviewed and approved in collaboration with client stakeholders. Speed, quality, and defensibility matter equally: we expect enterprise‑grade creative delivered at the pace of an AI‑augmented team.

What You Bring

Required

• 7+ years of art direction or senior design experience, ideally in B2B, agency, or embedded team environments serving enterprise brands.
• A strong portfolio demonstrating hands‑on creative production and art direction across digital and print. Creative direction or brief‑writing alone is not sufficient. The work must show personal craft.
• Demonstrated command of typography, composition, color, and brand systems, with the ability to hold quality across multiple client accounts and formats.
• Expert proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign) and Figma; working proficiency in Canva for brand‑kit‑driven production.
• Practical, established experience using generative AI in professional design work, including directing and correcting AI‑generated imagery to enterprise standards.
• Proven client‑facing experience: presenting creative, defending rationale, and navigating senior stakeholder feedback.
• Accuracy is paramount. Exceptional attention to detail, with the ability to proof your own work and catch errors before they ship. Every asset carries a client’s name.
• Brand fidelity. Firm command of brand voice and the ability to interpret and apply brand guidelines faithfully across formats, accounts, and edge cases the guidelines do not spell out.
• Self‑directed and collaborative. A self‑starter who works well autonomously and within a team, able to set direction on ambiguous briefs while collaborating cleanly with strategy, copy, and program leads.
• Discipline across type, color accuracy, asset naming, version control, and production readiness.

Preferred

• Motion design or video experience (After Effects, Premiere Pro, or equivalent), a meaningful differentiator in this role.
• Experience with Adobe Firefly Custom Models, the Adobe Creative connector, or comparable brand‑tuned generative pipelines.
• Affinity suite (Designer, Photo, Publisher) as an alternative production toolset.
• Print production and pre‑press control (InDesign paragraph/character styles, baseline grid, ICC profiles, PDF/X export) for long‑form editorial and client‑distributed documents.
• Experience mentoring or leading junior creative talent.

Comfort building process in ambiguous environments where playbooks are still being written.

Required Tool Proficiency

Adobe Creative Cloud
Primary production suite: Photoshop, Illustrator, InDesign, including
Generative Fill, Generative Expand, and Generative Vector for AI‑tells
correction and brand‑environment integration.

Adobe Firefly
Enterprise‑default image generation, commercially IP‑safe, with Firefly
Custom Models trained on brand assets; accessed directly and via the
Claude Adobe Creative connector for Orbit‑integrated generation.

Figma
Modular design systems, wireframes, HTML email and landing‑page
layouts, responsive variants, and Dev Mode handoff.

Canva
Brand‑kit enforcement, template population, and Magic Resize for multiformat, scaled production.

Claude (Anthropic)
Concepting support, copy refinement, and orchestration of Orbit creative
workflows.

Preferred: Affinity (Designer, Photo, Publisher)
Alternative vector, raster, and long‑form layout / pre‑press production.

Preferred: Midjourney
Concept and moodboard exploration only (not final, client‑distributed assets).

Concentrix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Location:

CRI Work-at-Home

Language Requirements:

Time Type:

Full time