Armed Security Officer: Rapid Patrol & Guest Safety

[1006 Edgewater] Edgewater Gaming, LLC; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Edgewater Gaming, LLC is seeking a Security Bike Patrol team member to maintain a visible, proactive presence across hotel grounds, garages, and related properties. You will deter incidents, respond to issues, and help keep guests and staff safe while delivering excellent service.

This role requires the ability to work in a fast-paced environment, strong communication, and reliable teamwork. Requires pre-employment screening and legal work authorization in the United States.

Qualifications

• 1 year of law enforcement, military, EMT, or security experience.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.
• Skills in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with Microsoft Teams

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Patrol all exterior areas of the property including garages, parking lots, and surrounding buildings to ensure a safe and secure environment
• Manage traffic flow in and around the garage, assisting guests and reducing congestion
• Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns
• Escort armored car personnel, trespassed individuals, and assist with in-custody situations to ensure a secure and controlled environment
• Perform duties of a Security Officer, including maintaining presence, responding to alarms, and writing detailed incident reports
• Assist guests in locating lost vehicles and provide directions or escort to destination when appropriate
• Maintain company-issued bicycle in safe working condition and remain mobile throughout assigned shift
• Act as a liaison with the Taxi Authority and assist in resolving guest transportation concerns
• Serve as fire control center officer or time officer to provide break relief when necessary
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Skills

Strong communication

Team player

Computer literacy

Tools

Microsoft Office (Outlook, Excel, Word)

Microsoft Teams

Job description

Edgewater Gaming, LLC is seeking a Security Bike Patrol team member to maintain a visible, proactive presence across hotel grounds, garages, and related properties. You will deter incidents, respond to issues, and help keep guests and staff safe while delivering excellent service.

This role requires the ability to work in a fast-paced environment, strong communication, and reliable teamwork. Requires pre-employment screening and legal work authorization in the United States.