Armed Field Supervisor

PalAmerican Security; Corinth (MS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible schedule

Health, dental, vision, and life保险

Referral program

Job summary

PalAmerican Security is seeking a Field Security Supervisor to oversee all security officers, ensuring top-notch performance and client satisfaction. You will lead a dynamic team, coordinate field operations, and maintain high service standards across sites.

The role emphasizes coaching, training, and discipline within guidance from the Operations Manager, with travel as needed and a focus on reliable, customer-centric security delivery.

Qualifications

• 3-5 years of supervisory experience in security preferred.
• Armed security license for MS/TN or valid security competence certificate.
• Strong verbal and written communication skills.
• Excellent customer service and organizational skills.
• Ability to supervise a team in a fast-paced environment.
• Military or law enforcement background preferred but not required.
• Must maintain a valid driver’s license and be willing to travel.
• Open availability for shifts as needed.

Responsibilities

• Provide supervision and oversight for field operations and service delivery.
• Manage staffing to ensure adequate coverage for customer sites.
• Induct and train new personnel on site security procedures.
• Identify improvement opportunities and encourage the team to implement changes.
• Ensure training and screening requirements are met for all staff.
• Ensure contract compliance and achievement of operational goals.
• Lead incident management and conflict resolution.
• Conduct health and safety and risk assessments at sites.
• Support and develop team members and address poor performance.
• Enter and manage time sheets for payroll.

Skills

Supervisory experience

Communication skills

Customer service

Organizational skills

Team leadership

Travel availability

Military/Law enforcement experience

Open availability

Education

High School Diploma or Equivalent

Armed security license (MS/TN)

Tools

Microsoft Office

Job description

The Field Security Supervisor will supervise and coordinate the delivery of quality services to assigned customers and will act as a liaison between Customers, Operations Managers, and Security Officers. Also responsible for the supervision of site staff including coaching, training, recognition, and discipline within guidance from the Operations Manager.

RESPONSIBILITIES

• Providing supervision and oversight for field operations while ensuring the best possible service delivery.
• Managing team resources to ensure adequate staffing for our customer.
• Inducting new personnel ensuring they are aware of site security procedures.
• Seeking ways of enhancing service offering by making frequent improvement suggestions and encouraging security team to do likewise.
• Ensuring that training and screening requirements have been met for all team members.
• Ensuring quality of service, contract compliance and that operational goals are met.
• Leading the team in incident management and conflict resolution.
• Completing effective health & safety assessments, risk assessments and site evaluations.
• Supporting and developing team members in the performance of their duties, managing poor performance as required.
• Time sheet entry and management for payroll.

QUALIFICATIONS

• 3-5 years of experience of working in a similar supervisory role, within the security industry preferred.
• A valid armed security industry license or accepted certificate of security competence. MS and Tennessee.
• Good verbal and written communication skills, interacting both internally and externally.
• Excellent customer service skills
• Excellent organizational skills
• Ability to successfully supervise a team.
• Track record of working in a fast paced and demanding environment.
• Military and/or Law Enforcement experience preferred, but not required.
• Daily and limited overnight travel required w/excellent driving record.
• Open Availability!

PalAmerican Security - Field Supervisor Needed

Are you a highly skilled and dynamic individual looking to lead a team of security officers to success? Do you thrive in a fast-paced, challenging environment where your leadership skills can shine?

PalAmerican Security, known for THE PalAmerican Security DIFFERENCE, is seeking a Field Supervisor to oversee all security officers, ensuring top-notch performance and client satisfaction. Join us in providing the finest security services while enjoying a supportive work environment that values your contributions.

Responsibilities include but are not limited to the following:

• Overall responsibility for all security officers assigned to your chain of command
• Conduct interviews and prepare candidates for On-Site interviews
• Provide training and guidance to security officers
• Identify suitable security officers for specific sites
• Oversee evaluation processes for security officers and supervisors
• Implement motivational and disciplinary actions
• Visit security officers on sites regularly to address any arising issues
• Develop training regimens and site orders for each site
• Maintain accurate inventory levels of PalAmerican Security property
• Participate in job fairs and recruitment strategies
• Ensure scheduling and payroll accuracy
• Provide training at designated post locations
• Perform other assigned duties as directed

Job Requirements:

• Minimum 1 year of managing experience in a service organization
• Experience in security, law enforcement, military, or customer service is desired
• Proficiency in scheduling, operations, and employee management
• Must be at least 21 years old with a valid driver’s license
• High School Diploma or Equivalent
• Working knowledge of personal computers and Microsoft Office software
• Ability to learn and operate timekeeping and payroll programs

Benefits:

• Flexible schedule
• Health, dental, vision, and life insurance
• Referral program

PalAmerican Security Care Culture

At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:

• Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.
• Accountable – We uphold our commitments and take responsibility for our actions.
• Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.
• Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.

Why CARE Matters

We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated—without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement.

How We Support and Reward Your Growth

• A rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values—creating a strong and sustainable culture.
• We recognize excellence through programs such as our monthly CARE awards—celebrating contributions at every level.
• With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members

PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.

We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed.

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self‑improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.