Armed Dispatch Security Officer 23hourly

Cambridge Security Services; Boca Raton (FL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Industry-Leading Training

Work Perks Discount Program

Free Uniforms

Job summary

Cambridge Security Services in Boca Raton, FL seeks an Armed Dispatch Security Officer to support safety and security operations at an upscale country club community. You will monitor security systems, coordinate officer responses, and maintain clear communications with residents, staff, and emergency services.

The role requires Florida Class D and G licenses, a clean background, and the ability to work 32–40 hours weekly on first and second shifts (0700–1500 and 1500–2300).

Qualifications

• Clear verbal and written communication skills are required.
• Active listening and situational awareness are essential.
• Ability to assess situations quickly and identify critical issues.

Responsibilities

• Dispatching officers to incidents.
• Escalating emergencies appropriately.
• Provide high-level customer service to residents, members, and guests.
• Maintain radio communication logs.
• Monitor alarm systems and surveillance.
• Respond to incidents and disturbances.
• Document reports accurately.
• Comply with armed security protocols.

Skills

Clear verbal & written communication

Active listening

Situational assessment

Critical issue recognition

Customer service

Calm under pressure

Judgment & awareness

Professional appearance

Education

High School Diploma or equivalent

Job description

Position Overview

We are seeking a reliable, professional Armed Dispatch Security Officer to support safety and security operations within an upscale country club community in Boca Raton. The ideal candidate is disciplined, attentive, and committed to providing high level security and exceptional customer service. This role involves monitoring security systems, coordinating officer response, managing emergency communications, and maintaining situational awareness across assigned sites. This role acts as the central communication hub between field personnel, site leadership, emergency services, and clients.

Logistics and Compensation

• Location: Boca Raton, FL
• Job Type: Full-time
• Pay Rate: $22.00 to $23.00 per hour

Availability & Schedule

• Hours: 32- 40 hours
• Schedule: Open Availability 1st shift (0700-1500) and 2nd shift (1500-2300)

Ideal Candidate

Our ideal candidate is dependable, observant, and professional, with a strong commitment to maintaining a safe and welcoming environment. They demonstrate excellent judgment, remain calm under pressure, and take initiative when responding to security situations. They communicate clearly, uphold high customer service standards, and represent the community with a polished and respectful presence in a fast paced, high end setting.

Specific Duties and Essential Functions

• Dispatching officers to incidents
• Escalating emergencies appropriately
• Provide high-level customer service to residents, members, and guests
• Maintaining radio communication logs
• Monitor alarm systems and surveillance
• Respond to incidents, emergencies, and disturbances
• Documenting reports accurately
• Ensuring compliance with all armed security protocols

Licensing

• Possess valid Florida Class D and G security licenses
• Possess valid Driver's License

Minimum Requirements

• High School Diploma or equivalent
• 21 years of age or older
• Ability to pass background screening and drug test
• Ability to pass a mental health assessment
• Reliable transportation

Skills Required

• Clear verbal and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Strong customer service skills
• Ability to remain calm under pressure
• Good judgment and situational awareness
• Professional appearance, demeanor, and attitude

Other

• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must be able to successfully complete all training required for the position

Physical Requirements & Work Environment

• Indoor and outdoor assignments. Exposure to various weather conditions
• Major Activities: Extended standing, walking, and sitting. Listening, observing, communicating
• Environmental Exposure: Ability to perform duties in both indoor and outdoor settings. Must be capable of working in diverse weather conditions, including extreme heat, cold, and rain, for extended periods.
• Hazardous Conditions: Occasional exposure to high-stress situations, including responding to emergencies or physical disturbances.
• Stationary & Mobile Positions: Ability to remain in a stationary position (sitting or standing), walk for extended periods, traverse the property, or move between posts for the duration of an 8-hour shift, or as operationally required. Must be able to maintain constant alertness and professional posture throughout the assigned period.
• Patrol Requirements: Ability to continuously walk on various surfaces including pavement, grass, and uneven terrain while conducting interior and exterior rounds.
• Emergency Response: Must be able to react quickly to emergency situations, which may include running, climbing stairs, or navigating obstacles.
• Sensory Abilities: Must have the visual acuity to monitor CCTV and observe surroundings, and the auditory ability to respond to alarms and communicate via two-way radio or telephone.
• Physical Maneuverability: Frequent reaching; occasional squatting, kneeling, or stooping to inspect vehicles or property.
• Lifting & Strength: Must be able to occasionally lift, carry, push, or move up to 50 pounds. This is typically required only in response to emergency situations, the relocation of safety equipment (e.g., fire extinguishers, traffic cones), or the removal of hazards from the property.
• Effective Communication: Ability to clearly exchange information, provide instructions, and draft written reports in English.
• Cognitive Load: Must maintain mental alertness and attention to detail during long periods of observation.

Benefits (Full-Time Employees)

• Major Medical
• Dental & Vision Insurance
• Paid Vacation
• Industry-Leading Training
• Work Perks Discount Program
• Free Uniforms