ARG Operations Support Customer Fulfillment Center (CFC 613)

Ace Hardware Corporation; Lenexa (KS); On-site; USD 25,000 - 26,000; Full time

Job summary

Ace Retail Group in Lenexa, KS is seeking an Operations Support Coordinator focused on inventory management and efficient B2B order fulfillment. You will help maintain inventory accuracy and support workflows across locations to ensure timely deliveries.

The role emphasizes attention to detail, strong problem solving, and clear communication with internal teams and vendors. Prior warehouse experience is preferred, and the position offers opportunities for growth within ARG.

Qualifications

• Experience in warehouse operations and inventory control.
• Strong problem-solving and organizational skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Maintain inventory integrity and accuracy.
• Receive and replenish stock with proper documentation.
• Investigate and resolve inventory discrepancies.
• Support B2B order fulfillment and routing activities.
• Assist in physical inventories and data reconciliation.

Skills

Warehouse experience

Critical thinking

Communication

Detail oriented

Job description

About Ace Retail Group

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Job Description

The Operations Support Coordinator at Westlake Ace Hardware plays a vital role in ensuring the smooth and efficient running of B2B operations, with a strong focus on inventory management and order fulfillment. Contributing to a positive customer experience.

Key responsibilities

• Inventory Integrity: Maintaining the accuracy and availability of a CFC's inventory, ensuring the right products are in the right place at the right time.
• Receiving & Replenishment: Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock.
• Addressing Inventory Discrepancies: Researching and correcting inventory errors, such as overages, shortages, and damaged goods, and working with management to find solutions.
• Maintaining Inventory Accuracy: Utilizing reports and programs, including daily cycle counts, to ensure the ongoing accuracy of inventory records.
• Picking Orders & Stocking: Following established procedures for picking accurate orders as well as making sure all stock is put up with accordance to our SOP's.
• B2B Operations Support: Providing oversight and assistance in various operational functions, including order fulfillment, location code integrity, routing, driving, order picking, managing inventory levels, and coordinating preparation for physical inventories.
• Routing & Delivery Flow: Learning routing software, to route out the market drivers. sharing knowledge with other B2B associates, and keeping the flow of deliveries going.
• Customer Service: Consistently providing amazing customer service to both internal and external customers and being willing to assist in any area needed to achieve B2B goals.

Qualifications

Experience: Previous warehouse experience is often preferred.

Skills: Strong critical thinking and problem-solving abilities, excellent communication and organizational skills, keen attention to detail, and the capability to research and determine the root cause of delivery flow issues.

Teamwork & Independence: Ability to work both independently and as part of a team in a fast-paced environment.

In essence, the Operations Support Coordinator at Westlake Ace Hardware is a key player in ensuring that B2B's deliveries are well-managed and that the overall operations contribute to a positive experience for both customers and staff.

Compensation Details

Requisition Compensation Details Requisition Compensation Details $18-$19 An Hour Compensation Details 18.00

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External

Equal Opportunity Employer

Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities.

The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.

The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

About Ace Retail Group

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.