Arena Concessions Supervisor — Lead & Upsell

Compass Group USA; Saint Paul (MN); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Concessions Supervisor for Grand Casino Arena. The role involves directing guest service at 3–4 stands, ensuring menu knowledge, and timely food delivery during events. The supervisor leads setup, oversees sales and inventory, and maintains safety standards.

The position requires 1–3 years in foodservice, an outgoing personality, and strong English communication with the ability to upsell and resolve issues promptly.

Qualifications

• 1–3 years in foodservice or hospitality.
• Outgoing personality preferred.
• Ability to interact with high profile guests and maintain professionalism.
• Ability to communicate effectively in English and solve problems with minimal guidance.

Responsibilities

• Direct and respond to guest questions and needs for 3–4 stands.
• Oversee setup and breakdown, ensure timely delivery of food and beverage.
• Maintain knowledge of menu offerings and upsell to guests.
• Create, modify and close sales checks in the point of sale system.
• Adhere to safety, sanitation, and appearance guidelines.

Skills

Guest interaction

English communication

Customer service

Job description

Compass Group USA is seeking a Concessions Supervisor for Grand Casino Arena. The role involves directing guest service at 3–4 stands, ensuring menu knowledge, and timely food delivery during events. The supervisor leads setup, oversees sales and inventory, and maintains safety standards.

The position requires 1–3 years in foodservice, an outgoing personality, and strong English communication with the ability to upsell and resolve issues promptly.