Area Supervisor: Store Operations & Team Lead

Ross Stores; Norfolk (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Ross Stores in Norfolk, Virginia is hiring an Area Supervisor responsible for overseeing specific store areas and general operations. This role includes supervising Associates, maintaining safety standards, and ensuring excellent customer service. The ideal candidate will have strong verbal communication skills, prior customer service and supervisory experience, and must be fluent in English. The position requires availability for evenings and weekends. Join Ross and help drive store success while supporting your team!

Qualifications

• Excellent verbal communication skills are required.
• Must be fluent in English to interact effectively.
• Prior customer service and supervisory experience is preferred.
• Familiarity with point-of-sale equipment is beneficial.
• Ability to perform basic mathematical calculations commonly used in retail.

Responsibilities

• Responsible for opening and closing the store.
• Supervises Associates and maintains a clean work environment.
• Ensures safety practices are followed at all times.
• Assists in general merchandising and loss prevention efforts.
• Trains Associates on procedures and best practices.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Basic mathematical calculations

Job description

Ross Stores in Norfolk, Virginia is hiring an Area Supervisor responsible for overseeing specific store areas and general operations. This role includes supervising Associates, maintaining safety standards, and ensuring excellent customer service. The ideal candidate will have strong verbal communication skills, prior customer service and supervisory experience, and must be fluent in English. The position requires availability for evenings and weekends. Join Ross and help drive store success while supporting your team!