Area Supervisor: Retail Store Leadership & Operations

Ross Stores, Inc.; Alcoa (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor in Alcoa, TN, to lead store operations and ensure high service standards. This role includes supervising Associates, maintaining safety protocols, and ensuring excellent customer service. The ideal candidate will have verbal communication skills and some supervisory experience, focusing on teamwork and a positive shopping environment. Ross is committed to inclusivity and growth, providing competitive development opportunities in a diverse workplace.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for opening and closing the Store, supervising Associates.
• Maintain a clean work area and ensure proper merchandise presentation.
• Create a safe and secure shopping environment.
• Train and coach Associates on cash registers and procedures.
• Ensure compliance with loss prevention policies.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Familiarity with point‑of‑sale equipment

Basic mathematical calculations

Job description

Ross Stores, Inc. is seeking an Area Supervisor in Alcoa, TN, to lead store operations and ensure high service standards. This role includes supervising Associates, maintaining safety protocols, and ensuring excellent customer service. The ideal candidate will have verbal communication skills and some supervisory experience, focusing on teamwork and a positive shopping environment. Ross is committed to inclusivity and growth, providing competitive development opportunities in a diverse workplace.