Area Supervisor: Lead Store Ops & Team Growth

Ross Stores; Richland (WA); On-site; USD 25,664 - 26,353; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Employee stock purchase program

Paid vacation

Employee assistance program

Job summary

Ross Stores is seeking an Area Supervisor in Richland, WA, to oversee store operations and improve customer service. The role involves supervising staff, ensuring safety protocols are followed, and maintaining a pleasant shopping environment. Candidates should have prior supervisory and customer service experience, excellent communication skills, and fluency in English. The position offers a salary range of $18.63 - $19.13 per hour, with additional benefits, including medical, dental, and 401(k) options.

Qualifications

• Must have excellent verbal communication skills.
• Fluency in English is required.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment is needed.
• Ability to perform basic mathematical calculations is necessary.

Responsibilities

• Responsible for opening and closing the Store as Manager on Duty.
• Supervises Associates and ensures a friendly shopping environment.
• Ensures safety protocols and proper merchandise presentation.
• Handles loss prevention and engages with customers.
• Trains Associates on store procedures.

Skills

Excellent verbal communication skills

Fluency in English

Prior customer service experience

Prior supervisory experience

Ability to perform basic mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor in Richland, WA, to oversee store operations and improve customer service. The role involves supervising staff, ensuring safety protocols are followed, and maintaining a pleasant shopping environment. Candidates should have prior supervisory and customer service experience, excellent communication skills, and fluency in English. The position offers a salary range of $18.63 - $19.13 per hour, with additional benefits, including medical, dental, and 401(k) options.