Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Shiloh (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Health Insurance

401K

Employee Discounts

Job summary

Ross Stores is looking for an Area Supervisor in Shiloh, Illinois. In this role, you will manage store operations, supervise associates, and ensure a positive experience for customers. Team leadership, strong customer service skills, and safety compliance are essential. The position involves maintaining store standards in merchandising and customer service while contributing to a diverse and inclusive environment. Benefits include health insurance, 401K, and employee discounts.

Qualifications

• Excellent verbal communication skills.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.

Responsibilities

• Responsible for opening and closing the Store.
• Supervises Associates and maintains a friendly shopping environment.
• Ensures compliance with safety and security practices.

Skills

Verbal communication skills

Customer Service experience

Supervisory experience

Mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is looking for an Area Supervisor in Shiloh, Illinois. In this role, you will manage store operations, supervise associates, and ensure a positive experience for customers. Team leadership, strong customer service skills, and safety compliance are essential. The position involves maintaining store standards in merchandising and customer service while contributing to a diverse and inclusive environment. Benefits include health insurance, 401K, and employee discounts.