Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Hilo (HI); On-site; USD 24,108 - 24,796; Full time

Job summary

Ross Stores is seeking an Area Supervisor for their Hilo, Hawaii location. This role involves supervising associates, ensuring a safe and clean shopping environment, and executing operational processes. Candidates should possess excellent communication skills and prior customer service experience. Key responsibilities include managing merchandise presentation, addressing customer needs, and upholding company policies. Ross is committed to creating a diverse and inclusive workplace and offers a competitive pay range of $17.50 to $18.00 per hour.

Qualifications

• Prior customer service and supervisory experience preferred.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Supervise Associates and maintain a friendly shopping environment.
• Ensure proper merchandise presentation and clean work area.
• Responsible for executing company operational processes.

Skills

Excellent verbal communication skills

Fluency in English

Customer service experience

Supervisory experience

Basic mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor for their Hilo, Hawaii location. This role involves supervising associates, ensuring a safe and clean shopping environment, and executing operational processes. Candidates should possess excellent communication skills and prior customer service experience. Key responsibilities include managing merchandise presentation, addressing customer needs, and upholding company policies. Ross is committed to creating a diverse and inclusive workplace and offers a competitive pay range of $17.50 to $18.00 per hour.