Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Franklin Park (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Employee Stock Purchase Program

401K

Medical/Dental/Vision Health Insurance

Associate Discounts

Vacation Pay

Job summary

Ross Stores in Franklin Park, Illinois, is looking for an Area Supervisor to oversee retail operations and ensure customer satisfaction. The supervisor will manage store associates, enforce safety protocols, and maintain a clean and organized environment. Candidates should possess excellent communication skills and some supervisory experience. This role offers a base pay range of $16.50 - $17.00, along with comprehensive benefits including insurance and 401K. Join a company committed to diversity, equality, and community involvement.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for opening and closing the Store.
• Supervises Associates and maintains a friendly shopping environment.
• Ensures proper merchandise presentation.
• Responsible for safety and security of the Store.
• Manages customer service interactions.
• Conducts administrative duties as assigned.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service and supervisory experience

Familiarity with point-of-sale equipment

Basic mathematical calculations skills

Ability to work evenings and weekends

Job description

Ross Stores in Franklin Park, Illinois, is looking for an Area Supervisor to oversee retail operations and ensure customer satisfaction. The supervisor will manage store associates, enforce safety protocols, and maintain a clean and organized environment. Candidates should possess excellent communication skills and some supervisory experience. This role offers a base pay range of $16.50 - $17.00, along with comprehensive benefits including insurance and 401K. Join a company committed to diversity, equality, and community involvement.