Area Supervisor: Lead Retail Operations & Teams

Ross Stores, Inc.; Harrisonburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor responsible for overseeing store operations, ensuring customer satisfaction, and maintaining store standards in Harrisonburg, Virginia. The role includes supervising associates, merchandise presentation, and managing safety and security. The ideal candidate will have customer service experience and strong communication skills. The position offers career growth within a diverse and inclusive environment focused on team success.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Fluent in English and excellent verbal communication skills.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for general operations and supervision of the Store.
• Maintains safety and security in the shopping environment.
• Ensures excellent Customer service and maintains a professional appearance.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service and supervisory experience

Familiarity with point‑of‑sale equipment

Ability to perform basic mathematical calculations

Job description

Ross Stores, Inc. is seeking an Area Supervisor responsible for overseeing store operations, ensuring customer satisfaction, and maintaining store standards in Harrisonburg, Virginia. The role includes supervising associates, merchandise presentation, and managing safety and security. The ideal candidate will have customer service experience and strong communication skills. The position offers career growth within a diverse and inclusive environment focused on team success.