Area Supervisor, Central Processing Center

Savers | Value Village

Huntington Beach (CA)

On-site

USD 30,000 - 41,000

Full time

14 days+

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Job summary

Savers in Huntington Beach, CA is seeking an Area Supervisor for the Central Processing Center (CPC). You will oversee day-to-day production workflow in the assigned production area, supervise the team, and report to the Operations Manager, Warehouse.

This role focuses on meeting processing targets and maintaining product flow. You will conduct quality checks on sorting, grading, and pricing; identify issues, coach staff, and collaborate with operations to ensure safe, efficient operations and

Qualifications

High School diploma or higher; forklift certification preferred.
Experience in sales floor supervision, retail management or industrial management.

Responsibilities

Oversee day-to-day production workflow in the assigned CPC area and supervise the team; report to the Operations Manager, Warehouse.
Conduct quality control checks for sorting, grading, pricing, and merchandise condition; take corrective action as needed.
Identify performance issues, coach staff, and collaborate with Operations to ensure smooth product flow and safe, efficient operations.

Skills

Mathematical skills

Process system literacy

Verbal & written communication

Coaching others

Independent judgment

Education

High School diploma

Post-secondary degree preferred

Forklift trainer certificate

Tools

MS Office

Intranet

Internet

Job description

Job Title: Area Supervisor, Central Processing Center (CPC)

Hourly Pay Range: $21.92/hour - $30.00/hour

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores withgently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village desValeurs(in Quebec) and Savers Australia.

Whatyouget

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What You’ll Be Working On

Accountable for the overall management & oversight of the day-to-day production workflow of assigned production area within the warehouse processing center. Directs and supervises the work of team supports and production team members. The Area Supervisor is guided by the Savers Vision and Core Values. Reports to the Operations Manager, Warehouse.

Essential Job Functions

Supervises the production workflow techniques, efficiencies, standards, and productive work pace in assigned production areas ensuring all sellable items are processed and processing targets are met.
Conducts quality control checks to ensure accuracy of sorting/grading/pricing, high standards of condition of merchandise, and full merchandise utilization. Course corrects as required.
Identifies non-performance and conducts analysis to clearly understand root cause of issues.Applieskey learnings to achieve better results.
Works productively, side-by-side with teamsupportsand team members, through hands-on involvement with sorting/grading/pricing and tagging, role modeling proper techniques and pace of work.Ensuresteam members are working effectively and efficiently.
Works closely withOperationsManager to ensure proper and consistent flow of the product throughout the processing system.
InformsOperations Manager CPC of merchandise supply requirements andmerchandise quality issues.
Ensures theSaversrecycling program is fully leveraged to reducelandfilland allow for further reuse of un-saleable items.
Informsthe Operations Manager ifmachinery/equipment is not ingood workingorder.

Supervision

Informsteam members ofoperating plan targets, work assignments and progress against targets. Tracks and measures progress to targets.
Regularly observes, interacts, trains, and coaches team members. Provides recognition and candid feedback about performance and behaviors. Communicates performance observations toareamanager.
Assists in the development of high potential team members for management positions through on- the-job, guided work.
Role models andmaintainsa respectful,values-driven workplace that adheres to allSavers’Policiesand Procedures.
May be assigned to be acting Operations Managerin-charge.

Safety & Loss Prevention

Maintains a safe work environment through education, consistent follow up,ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
Protects company assets and information by ensuring their safe handling, security, and integrity.
Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
Communicates safety and loss prevention issues to Operations Manager Warehouse.

Required Knowledge, Skills And Abilities

Mathematical skills.
Ability to learn and manage theprocessing system to ensure consistent flow.
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.

Minimum Required Education, Training And Experience

High Schooldiploma;Post- Secondarydegree/diploma preferred.
Sales floor supervisor, retail management or industrial management experience.
Mathematical skills.
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Must possess/obtain a forklift trainer certificate.

Physical Requirements

Rare: 1 to 45 minutes

Occasional: 45 minutes to 2.5 hours

Frequent: 2.5 hours to 5 hours

Continuous: 5 or more hours

Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of carts and other conveyance weighing 50 to 250 pounds using 4–10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking and stair climbing, stooping, bending, and twisting-and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuously exposed to hazardous machinery (compactor, baler, forklift, conveyors, robots), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Able and willing to safely, cautiously, and efficiently navigate workenvironmentthat may include large industrial machinery, heavy equipment andproduct, elevated and uneven surfaces, and heights, and moving forklifts.

Key Performance Indicators