Area Sales Manager

Cricket Wireless; El Paso (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Phone discounts

Development opportunities

Job summary

Talk4less Wireless, a Cricket Wireless Authorized Retailer, seeks a results-driven sales leader to train and coach store teams. The role focuses on delivering exceptional customer service, maintaining performance standards, and driving store profitability through effective leadership and coaching.

The position requires 2+ years of supervisory experience, strong communication skills, and a willingness to work a minimum of five days per week. Competitive pay and growth opportunities are offered.

Qualifications

• 2 years experience in supervising, managing and training employees.
• Excellent interpersonal and customer service skills.
• Strong organizational and time-management abilities.
• Reliable transportation and a valid driver’s license.
• Willingness to work a minimum 5 days per week.

Responsibilities

• Oversee training for new hires and ongoing staff development.
• Coach store team on selling processes and performance.
• Lead weekly store meetings and drive adherence to policies.
• Manage scheduling approvals and daily punch records.
• Provide weekly performance updates to district leadership.

Skills

Strong interpersonal and communication

Team player

Self-motivated

Reliable transportation

Education

Degree preferred

Job description

Why Work for Talk4Less Wireless, a Cricket Wireless Authorized Retailer?Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.Essential Duties and ResponsibilitiesTrainingMust take full time or part time employee through the New Hire Training program within their first two weeks of employment unless there is a special circumstanceProvide daily/weekly/monthly training to all Sales Leads, Managers and Sales Consultants through effective individual/group training and effective/timely communicationEnsure that self and store teams are current on all training'sCoachingObserve employee/customer sales interactions daily and provide on the spot feedback to ensure store employees are following the Selling Process.Engage in weekly one on one coaching sessions and quarterly rounding meetings with Sales Associates and Sales Leads, provide positive and constructive feedback and documentationDocument positive performances or behavior when necessary (oral or written)Document negative performances or behavior when necessary (oral or written)Utilize Performance Improvement Plans to help coach people to better performance or as a tool to justify terminationStores- Performance-LogisticsPerformanceLead the sales team by example and increase overall profitabilityManage Managers, Sales Leaders and Sales Associates to meet and exceed company set goals/metrics within the scorecardEnsure store personnel are following set policy and procedures in the storeEnsure store employees are providing excellent customer service along with providing excellent salesmanshipHold weekly/bi-weekly Store MeetingsLogisticsEnsure that stores maintain store operating hours and that schedules are written in accordance to hours and business traffic.Approve all schedules once written by the Store Sales manager, submit all forms and punch edits as neededResponsible for all daily reporting, store numbers, daily invoices, SMB leads and appointment trackingProvide weekly closeout results for the District Sales ManagerWeekly OverviewWork shifts in the Stores within the Market to provide side by side selling experiences, coaching and trainingWill be responsible to punch in and out dailyNon-Essential Duties and ResponsibilitiesExcellent oral and written communication skills and the ability to train and manage other employees.Must have high level of interpersonal and customer skills to work effectively with others, motivate employees, and elicit work output.Must have expert knowledge of all products and servicesSupervisory ResponsibilitiesDirect supervision of Store ManagersMinimum QualificationsDegree preferred or 4 years of wireless experience. One (1) year of relevant field experience may be substituted for every one (1) year of preferred academia2 years experienced in supervising, managing and training of employeesStrong interpersonal and communication skillsStrong organizational and time management skillsSelf-motivated and works independently with minimal supervisionPositive mental attitudeCreative thinkerTeam playerReliable transportation, valid driver’s license and clean driving recordMust work a minimum 5 day work week.What We’ll Offer:Competitive paid time-off program.Medical, optional on monthly deduction.Phone service discounts.Development and growth opportunities.Talk4less is an Equal Employment Opportunity Employer and a Drug Free WorkplaceBonus & PayHourly pay plus bonus on sales, and monthly manager bonus upon qualification of store goals.Job Type: Full-timePay: $48,000.00 - $60,000.00 per year