Area Sales Coordinator

Stanly Ranch, Auberge Collection; Napa (CA); On-site; USD 54,000 - 66,000; Full time

Job summary

Stanly Ranch, Auberge Collection in Napa Valley seeks an Area Sales Coordinator to support the remote and on-site group sales teams for Solage and Stanly Ranch. This onsite role ensures a seamless experience and operational excellence, coordinating with events and reservations teams to deliver memorable guest experiences.

You will prospect, qualify leads, manage Delphi bookings, plan site inspections and VIP visits, and assist with planning room shows and VIP stays while collaborating with

Qualifications

• Preferred 2 years experience as a sales/catering assistant, preferably with use of Delphi, Excel and Opera systems
• Excellent verbal, written, presentation, and interpersonal communications skills
• Strong attention to detail, ability to multi-task and manage time efficiently
• Demonstrated ability to work with and support cross-functional project teams

Responsibilities

• Coordinate Delphi accounts, lead entry, bookings, contracts, proposals, and invoicing
• Assist with advanced sales trip planning
• Coordinate phone leads and lead inbox for manager assignment
• Monitor daily glitch reports for in-house groups and VIP clients

Skills

Communication skills

Time management

Cross-functional teamwork

Tools

Delphi

Excel

Opera

Job description

Company Description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Job Description

The Area Sales Coordinator assumes a pivotal role, providing support for the remote and on-site group sales team for Solage and Stanly Ranch. This role curates a seamless experience and a guardian of operational excellence. This is an onsite role based at Stanly Ranch.

Duties include the coordination of all daily needs required to assist the group sales managers and the area director of sales; including prospecting and qualifying group leads, managing Delphi bookings, advanced planning, preparation and conduction of site inspection and VIP visits, working in cooperation with the events team to host planning sites, working in cooperation with other departments, Face-to-face interactions with guests and staff and written communications with clients are primary job functions.

Sales Representative Job Functions

• Create contacts, accounts and bookings in Delphi.
• Create Amenities for upcoming clients
• Contractual audit and Turn over process to Events team
• Planning, preparation and hosting group site visits, which may include client entertainment

Sales Coordination

• Assist sales team with Delphi accounts Lead Entry/bookings management, contracts, proposals, lead qualification, prospecting, cost estimates, trip reports, group invoicing, etc.
• Assist with advanced sales trip planning
• Effectively coordinate phone leads and Lead inbox for manager assignment
• Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers.

Site Visits

• Assist with site/VIP reservations, required site documentation and partner with reservations as needed.
• Pre-planning and preparation for site visits and VIP stays in collaboration with sales managers.
• Participate in planning sites in tandem with the events department as needed to assist with room shows.
• Conduct site inspections when the sales manager is not on property or otherwise not available
• Meet/Greet group clients and VIPs upon arrival and departure.

The starting range for this position is $28 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• Preferred 2 years experience as a sales/catering assistant, preferably with use of Delphi, Excel and Opera systems
• Excellent verbal, written, presentation, and interpersonal communications skills
• Strong attention to detail, ability to multi-task and manage time efficiently
• Demonstrated ability to work with and support cross-functional project teams

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.