Area Retail Supervisor: Lead Stores & Service

Ross Stores, Inc.; Voorhees Township (NJ); On-site; USD 23,997 - 24,686; Full time

Job summary

Ross Stores, Inc. is looking for an Area Supervisor in Voorhees Township, NJ. In this role, you will supervise day-to-day operations, ensuring exceptional customer service and safety. Key responsibilities include managing store processes, staff training, handling cash operations, and maintaining store standards. Ideal candidates will have excellent communication skills, a background in customer service, and the ability to work flexible shifts. The compensation ranges from $17.42 to $17.92 per hour based on qualifications and experience.

Qualifications

• Excellent verbal communication skills.
• Fluency in English necessary for clear interactions.
• Prior customer-service or supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications is beneficial.
• Basic mathematical abilities required for retail operations.
• Ability to work evenings and weekends as needed.

Responsibilities

• Oversee daily store operations and supervise associates.
• Ensure safety, security, and customer service excellence.
• Manage store fronts and maintain a clean environment.
• Implement loss-prevention policies and conduct inspections.
• Train associates on cash registers and manage register lines.
• Ensure appropriate handling of merchandise and returns.

Skills

Excellent verbal communication skills

Fluency in English

Prior customer-service or supervisory experience

Familiarity with point-of-sale equipment

Basic mathematical abilities

Ability to work evenings and weekends

Job description

Ross Stores, Inc. is looking for an Area Supervisor in Voorhees Township, NJ. In this role, you will supervise day-to-day operations, ensuring exceptional customer service and safety. Key responsibilities include managing store processes, staff training, handling cash operations, and maintaining store standards. Ideal candidates will have excellent communication skills, a background in customer service, and the ability to work flexible shifts. The compensation ranges from $17.42 to $17.92 per hour based on qualifications and experience.