Area Rental Manager

BearCom; New Orleans (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading wireless communication solutions provider is seeking an Area Rental Manager in New Orleans. You will oversee branch rental operations, manage a small team, and ensure the highest level of customer service. Ideal candidates will have experience in operations management, strong communication skills, and the ability to work under pressure. Competitive compensation and benefits are offered.

Benefits

Highly competitive compensation

Medical, dental, and vision insurance

Paid holidays

Generous paid time off

Matching 401(k) plan

Tuition reimbursement

Use of company vehicle

Qualifications

• 3 years experience in operations management and/or sales.
• Strong sense of urgency; issues must be dealt with swiftly.
• Ability to work under pressure; rental business is time-sensitive.

Responsibilities

• Manage branch rental employees and operations for rental services.
• Consult with clients and take rental orders.
• Supervise rental employees and coordinate deliveries.

Skills

Operations management

Sales

Attention to detail

Strong communication skills

Teamwork

Job description

About BearCom

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40+ Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

As an Area Rental Manager, you will manage branch rental employees and ultimately be responsible for all aspects of branch rental business. The primary goal is to provide BearCom customers with short‑term rental services of wireless communication equipment. Rental Managers are expected to be hands‑on in daily operations and in coordinating all aspects of rental business.

Responsibilities

• Consult with and take rental orders from clients.
• Coordinate equipment needs to fulfill customers' rental orders.
• Responsible for rental equipment inventory control. Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
• Directly supervise anywhere from 1 to 4 employees, Rental Coordinators and Rental Driver(s) on daily tasks. These duties include coordinating rental deliveries and pick‑up schedules, maximizing efforts of staff when they are in the office (cleaning & testing equipment, etc.), and executing daily plans to ensure all aspects of the business are in line with expectations set by the ROC.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. These include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Provide top‑notch customer service to all BearCom customers. Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.
• Keeping the General Manager involved in the pursuit of attaining rental revenue goals.
• Light marketing of BearCom rental services to local events and happenings in the office territory.
• Planning and installing equipment for customer's rental needs.
• Computer programming of rental equipment.
• Ensure that all equipment that goes out to customers exceeds the minimum standard of functionality, cleanliness and is properly branded with BearCom labels.
• Computer entry and invoicing of rental orders.
• Keeping the Branch General Manager abreast of rental business and issues.

Preferred Qualifications

• 3 years experience in operations management and or sales.
• Strong sense of urgency: All issues or problems must be dealt with swiftly, effectively, and efficiently.
• Attention to detail: Being precise is imperative to position.
• Ability to work under pressure: Rental business is very time‑sensitive. All aspects of the position must be handled professionally and efficiently.
• Strong communication and people skills: Manage all daily interactions with customers, branch personnel, and ROC with professionalism.
• Product knowledge: Knowledge comes from on‑the‑job training. However, retaining the knowledge in daily rental experiences is vital.
• Teamwork: Facilitate teamwork through the General Manager, sales team, other branch office rental coordinators, and ROC.
• Must have a valid driver's license and proof of insurance.
• Drug screenings and background checks are part of the hiring process, which may include a Motor Vehicle Record check.

Benefits

• Highly competitive compensation
• Medical, dental, and vision insurance
• Company‑Paid life, short/long‑term disability insurance
• Paid holidays
• Generous paid time off
• Matching 401(k) plan
• Employee referral bonus
• Tuition reimbursement
• Use of company vehicle

BearCom is proud to be an equal‑opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other protected characteristic. All employment is decided based upon qualifications, merit and business need.