Area Manager - Station

Federal Express Corporation; Buffalo (NY); On-site; USD 57,000 - 88,000; Full time

Job summary

Federal Express Corporation in Buffalo, NY seeks an Area Manager - Outbound to oversee daily and long‑term facility operations. You will manage Operations Managers and Package Handlers, drive safety initiatives, and optimize staffing to ensure safe, efficient sortation and excellent customer service outcomes.

The role requires leadership in coaching, performance management, and collaboration across teams, with accountability for costs, quality, and productivity in a fast-paced logistics

Qualifications

• Minimum education: High school diploma or GED.
• Experience in supervising operations or staff leading roles preferred.
• Strong leadership, coaching, and performance management skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Oversee day-to-day and long-term facility operations within defined area(s).
• Supervise Operations Managers and Package Handlers to ensure safe, efficient sortation.
• Hire, train, coach, recognize, and evaluate staff; address concerns and optimize productivity.
• Plan and direct daily operations; assign staff to meet safety, quality, and cost goals.
• Maintain safety culture and ensure compliance with FedEx policies and regulations.

Skills

Staff management

Safety culture

Project management

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx FedEx (FedEx) facility. Supports the FedEx Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

• Serves as a champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the facility.
• Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers.
• Determines the work area’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors.
• Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area.
• Ensures compliance with all FedEx policies/procedures and applicable governmental regulations.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Eighteen (18) months experience as an Ops Supervisor at FedEx required; OR
• Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR
• A combination of one (1) year as an Ops Supervisor at FedEx and (1) year previous management, operational leadership, project or team leader or military experience.

Knowledge, Skills, And Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Pay Transparency:

Pay: $56,711 to $88,073 / Annually.

Additional Details:

Area Manager - Outbound

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].