Area Manager, RSR

Amazon; Hayesville (NC); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, and on-time delivery. You will coordinate with Safety, Ops Integration, Loss Prevention, and HR to meet business objectives and inspire peak performance across shifts, including weekends.

Training may occur off-site for 2+ weeks, with travel paid by Amazon. Responsibilities include mentoring the team, managing productivity, and ensuring customer promises are met while operating in variable

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet objectives.
• Lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Work in environments with varying noise and temperatures.
• Maintain a flexible schedule including weekends or overnight shifts.

Skills

Performance management

People leadership

Flexibility

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Description

This position requires in-role training at an operating site which will be 2+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

About Amazon

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!

Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

Key job responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, NC, HAYESVILLE - 70,000.00 - 90,900.00 USD annually

Company

Amazon.com Services LLC