Area Manager, Public Safety

Dorney Park; Allentown (Lehigh County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

3 weeks paid vacation

6 sick days

11 paid holidays (prorated first year)

Up to 25 days of paid time off based 0

Medical coverage options

401K match

Free entry to all parks and waterparks

Complimentary tickets for friends and家

Discounts on food and park merchandise

Full-time employee events and Gatherh

Job summary

Dorney Park is seeking a dynamic leader to oversee the Public Safety operation, ensuring a safe and enjoyable environment for guests and associates. The role coordinates security activities, assists in developing safety policies, and ensures delivery of superior guest service by Public Safety staff.

Responsibilities include managing budgets, leading a fast-paced team, investigating incidents, coordinating with law enforcement, and training park leadership.

Qualifications

• 3+ years of relevant safety and/or security experience.
• Proven leadership abilities with a team-oriented approach.
• Excellent written and verbal communication skills.
• OSHA 30 certification required, or ability to obtain immediately upon hire.
• Must possess a valid driver’s license.
• Ability to travel by plane and/or car for training/court sessions.

Responsibilities

• Assist in managing the operation of all Public Safety Departments including Security, Loss Prevention, Safety & First Aid, Traffic, and Risk Management; develop emergency response procedures and loss prevention initiatives; maintain partnerships with local authorities.
• Lead the Public Safety team in a fast-paced environment, maintain professionalism and integrity.
• Manage the Public Safety Department budget and staffing; monitor expenses and seasonal labor levels.
• Conduct accident investigations to determine root causes; inspect areas for hazards and risk.
• Monitor park patrol and investigative activities.
• Oversee and participate in responding to and investigating incidents, gathering evidence and preparing reports.
• Assist in handling litigation; liaison with attorneys and insurers; testify as needed.
• Coordinate recruitment, interviewing, training, scheduling, and supervision of Public Safety staff; develop training programs.
• Respond to medical incidents and complete incident reports.
• Implement and update Safety Compliance Manual and related procedures; support Corporate Safety Standards.
• Oversee security program implementation to ensure safety and compliance with laws.
• Coordinate drills with local and state agencies; review Emergency Response Procedures.
• Develop training for Park leadership and Public Safety staff; coordinate emergency simulations.
• Adhere to park policies and demonstrate commitment to customer service.
• Other duties and travel as required.

Skills

Leadership

Safety experience

Communication skills

Driver's license

Education

OSHA 30 certification

Job description

Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.

Dorney Park is seeking a dynamic and energetic leader to sup port the Public Safety operation , ensuring a safe and enjoyable environment for all guests and associates. This position coordinates activities related to the physical security and protection of associates and guests , assists in the development and implement ation of park safety policies and procedures , a n d e nsures delivery of superior guest service by all Public Safety d epartment associates .

• 6 sick days, 11 paid holidays (prorated first year)
• C an earn up to 25 days based on years of service
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!
• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time employee events and gatherings

Overview:

Job Status/Type: Full-time, year-round

Position Level: Mid-Level

Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.

Dorney Park is seeking a dynamic and energetic leader to sup port the Public Safety operation , ensuring a safe and enjoyable environment for all guests and associates. This position coordinates activities related to the physical security and protection of associates and guests , assists in the development and implement ation of park safety policies and procedures , a n d e nsures delivery of superior guest service by all Public Safety d epartment associates .

Benefits:

• 3 weeks paid vacation

• 6 sick days, 11 paid holidays (prorated first year)

• C an earn up to 25 days based on years of service

• Several medical coverage options to fit your needs best

• 401K match

• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family

• Discounts on food and park merchandise

• Full-time employee events and gatherings

Responsibilities:

• Assist in managing the operation of all Public Safety Departments including Security, Loss Prevention, Safety & First Aid, Traffic , and Risk Management. Assist in developing emergency response procedures, loss prevention initiatives, and maintaining strong partnership with local law enforcement, fire and emergency management agencies.

• Lead the Public Safety team in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.

• Manages the Public Safety Department expense and labor budget; ensures compliance by monitoring department expenses and seasonal labor levels .

• Conduct accident investigations to determine the root cause of guest and employee incidents. Routinely inspect all areas for hazards and other security - and safety- related risks.

• Monitor and observe park patrol officers and investigative activities.

• Oversee and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information, and preparing case reports.

• Assist in managing all litigation claims: reporting, investigating and maintaining files on potential claims, active claims, and lawsuits against the Park . Be the Park liaison with attorneys and insurance companies. Serve as corporate designee in litigation cases and testify on behalf of the company.

• Coordinates and participates in the recruiting, interviewing, and selection of employees for the park's Public Safety Department through on-site interviewing and through off-site school visits and job fairs. Manages the development, preparation and implementation of effective training programs for staff members to ensure the highest levels of safety and guest service . Oversees the scheduling and supervision of these employees. Coaches, counsels and, when necessary, disciplines employees.

• Responds to calls involving guest or employee illnesses and accidents; investigates and assists in providing emergency medical treatment as directed by park Safety employees. Completes reports on all incidents.

• Interpret, implement and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.

• O versees the implementation of the park's security program that will ensure employee and guest safety as well as compliance with all federal, state, and local laws and ordinances.

• Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis , and assist with coordinating drills.

• Develop training program for Park leadership and Public Safety employees. Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.

• Adheres to and enforces all Six Flags Entertainment Corporation and specific Dorney Park & Wildwater Kingdom policies and procedures, including safety, attendance, and EEO policies, and demonstrates a commitment to customer service in all aspects of employment.

• Other duties may be assigned.

• Ability to travel by plane and/or car to attend out-of-state or off-site training/court sessions.

Qualifications:

• 3+ years of relevant safety and/or security experience required .

• Demonstrated leadership abilities with a team-oriented approach.

• Excellent written and verbal communication skills.

• OSHA 30 certification required , or ability to obtain immediately upon hire.

• The ability to effectively communicate with the highly agitated and emotionally unstable person(s) during intense situations to solve problems and accomplish goals.

• The mental and emotional capability to make sound decisions quickly during potentially life-threatening situations in the event of a park emergency.

• Must possess strong organizational skills and be able to multitask under high-pressure emergencies.

• Interpersonal skills necessary to effectively communicate with senior management, seasonal employees, and guests to accomplish goals and resolve problems.

• Basic analytical skills necessary to organize workload to establish priorities.

• Writing skills to accurately explain or describe any accident or situation. Spelling, punctuation, and grammar must be correct.

• Must have a valid driver’s license.