Area Manager II — Fulfillment Ops Leader

Amazon Inc.; Loveland (CO); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC in Loveland, CO is seeking an Area Manager to lead a team of hourly employees, ensuring safety, quality, attendance, and performance while meeting customer delivery promises.

The role covers First/Middle/Last mile operations, requires lifting up to 49 pounds, standing for long shifts, and flexibility including weekends and nights. Collaboration with Safety, HR, and engineering is essential for meeting business objectives.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather.

Skills

People management

Performance metrics

Lean process improvement

Customer service

Communication

Flexibility

Team leadership

Safety compliance

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s in Engineering/Operations/Logistics

Job description

Amazon.com Services LLC in Loveland, CO is seeking an Area Manager to lead a team of hourly employees, ensuring safety, quality, attendance, and performance while meeting customer delivery promises.

The role covers First/Middle/Last mile operations, requires lifting up to 49 pounds, standing for long shifts, and flexibility including weekends and nights. Collaboration with Safety, HR, and engineering is essential for meeting business objectives.