Area Manager II

Amazon Inc.; Spokane (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

Amazon is seeking an Area Manager to lead a team of hourly workers at our Spokane fulfillment site. You will engage your team during shifts to maintain safety, quality, attendance, and performance while ensuring customer orders are delivered on time.

You will collaborate with Safety, Engineering, Loss Prevention, QA and HR to drive plans for business objectives and improvements, while operating in environments that can vary in temperature and noise.

Qualifications

• Experience leading hourly work teams in a fast-paced environment.
• Ability to lift up to 49 pounds and stand for extended periods.
• Strong collaboration with cross-functional teams.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives
• Flexibility to work in variable temperatures and loud environments
• Walk/stand up to 12 hours during shifts

Skills

Leadership

Team motivation

Safety compliance

Process improvement

Customer focus

Shift management

Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during your shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.