Area Manager II

Amazon.com; North Haven (CT); Presencial; USD 70.000 - 91.000; Tempo integral

Resumo da vaga

Amazon Inc. in North Haven, CT is seeking an Area Manager to lead a team of hourly workers, maintain safety and quality, and ensure on-time customer deliveries.

You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives. The role requires lifting up to 49 pounds and standing up to 12 hours.

Qualificações

• 2+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and/or holidays.
• Bachelor’s degree or International Equivalent, OR 2+ years Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience.

Responsabilidades

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.
• Work in noise, temperature, and weather variations at delivery sites.
• Traverse stairs at sites where applicable.

Conhecimentos

Employee management

Performance management

Customer service

Communication

Interpersonal skills

Formação

Bachelor’s degree or International Equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Supply Chain/Logistics

Descrição da vaga

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Basic Qualifications

• 2+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 20+ employees
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Excellent customer service, communication, and interpersonal skills
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CT, North Haven - 70,000.00 - 90,900.00 USD annually