Area Manager - Hub

Federal Express Corporation; Phoenix (AZ); On-site; USD 57,000 - 88,000; Full time

Job summary

Federal Express Corporation in Phoenix seeks an Operations Supervisor to oversee day-to-day and long-term facility operations, lead a team of Operations Supervisors and Package Handlers, and uphold the Safety Above All Culture.

You will plan and organize staffing, assign workloads, monitor performance, ensure safe sortation, control costs, and drive service quality while maintaining productive relationships with employees and meeting productivity goals.

Qualifications

• High school diploma or GED required.
• Eighteen (18) months experience as an Ops Supervisor at FedEx or equivalent leadership experience.
• Strong leadership and communication abilities; ability to motivate a diverse team.

Responsibilities

• Oversees day-to-day operations of the facility.
• Manages Operations Supervisors and staff to ensure safe and efficient sortation.
• Ensures compliance with FedEx policies and governmental regulations.
• Plans and directs staffing, workload assignment, and performance management.
• Fosters a safety-conscious culture and drives productivity and cost control.

Skills

Leadership

Team motivation

Customer service

Communication

Data interpretation

Office software

Tech literacy

Education

High school diploma or GED

Tools

Microsoft Office

Web-based apps

Job description

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx facility. Supports the FedEx Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

• Serves as a champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the facility.
• Responsible for managing and assigning employees (primarily Operations Supervisors) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers.
• Determines the work area’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors.
• Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Directs and guides Operations Supervisors to ensure common understanding of operational updates and daily goals for the work area.
• Ensures compliance with all FedEx policies/procedures and applicable governmental regulations.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Eighteen (18) months experience as an Ops Supervisor at FedEx required; OR
• Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR
• A combination of one (1) year as an Ops Supervisor at FedEx and (1) year previous management, operational leadership, project or team leader or military experience.

Knowledge, Skills, And Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

$56,711.00 - $88,073.00/ Annual Depending on Experience

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].