Area Manager | Field Operations

Nelbud Services, LLC; New York (NY); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Performance bonus

Healthcare plan

401(k) plan

Paid time off

Paid holidays

Career growth

Job summary

Nelbud Services, LLC in New York City is seeking an experienced field operations leader to oversee Service Managers and Kitchen Exhaust Cleaning Technicians across the NYC metro area, based from the NYC branch, ensuring safe, efficient, and profitable operations.

We are looking for someone who enjoys coaching teams, solving operational challenges, and building a culture of accountability and safety. This role offers an $85,000 base with performance bonus opportunities.

Qualifications

• Previous experience managing field technicians or mobile workforce teams.
• Strong leadership, communication, and coaching skills.
• Experience with scheduling, payroll, employee development, and performance management.

Responsibilities

• Oversee Service Managers and Kitchen Exhaust Cleaning Technicians across NYC metro area with leadership and operational support.
• Drive safety, quality, and operational excellence across multiple crews.
• Hire, coach, mentor, train, and develop employees.
• Manage scheduling, payroll, performance, and employee relations.
• Monitor productivity, labor costs, profitability, and operational performance.
• Drive continuous improvement to increase efficiency and customer satisfaction.
• Visit job sites to support crews and ensure customer satisfaction.
• Partner with Regional Leadership to achieve operational goals.
• Maintain a strong safety‑first culture.

Skills

Leadership

Coaching

Scheduling

Payroll

Employee development

Travel readiness

Communication

Job description

If you're a hands‑on leader who enjoys developing people, improving operations, and making a measurable impact, this is an opportunity to lead an established team with an industry leader serving customers for more than 40 years.

New York City, NY

$85,000 annually + Performance Bonus

Lead People. Drive Operations. Build High-Performing Teams.

Nelbud is seeking an experienced field operations leader to oversee Service Managers and Kitchen Exhaust Cleaning Technicians throughout the New York City metropolitan area. Based out of our New York City branch, this role provides leadership and operational support across New York City and Long Island while ensuring safe, efficient, and profitable operations.

We're looking for someone who enjoys coaching teams, solving operational challenges, and building a culture of accountability and safety.

What You're Going to Do

• Oversee Service Managers and Kitchen Exhaust Cleaning Technicians throughout the New York City metropolitan area, providing leadership, coaching, and operational support.
• Drive safety, quality, and operational excellence across multiple crews.
• Hire, coach, mentor, train, and develop employees.
• Manage scheduling, payroll, performance, and employee relations.
• Monitor productivity, labor costs, profitability, and operational performance.
• Drive continuous improvement initiatives to increase operational efficiency, customer satisfaction, and team performance.
• Visit job sites to support crews and ensure customer satisfaction.
• Partner with Regional Leadership to achieve operational goals.
• Maintain a strong safety‑first culture.

Required Qualifications

• Previous experience managing field technicians or mobile workforce teams is required.
• Strong leadership, communication, and coaching skills.
• Experience with scheduling, payroll, employee development, and performance management.
• Valid driver's license with a safe driving record.
• Ability to travel throughout the New York City metropolitan area and Long Island.
• This position primarily works daytime hours but must remain flexible to support evening and overnight field operations as business needs require.

Preferred Qualifications

• Kitchen Exhaust Cleaning experience is a plus, but not required.
• FDNY Certificate of Fitness (W64 or P64) is a plus.

Driving Requirements

• Valid driver's license required.
• Minimum of 3 years of driving experience.
• Must be at least 20 years old.
• Company vehicle provided for business travel.

What We Offer

• $85,000 annual salary
• Performance bonus opportunities
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Career advancement opportunities with an industry leader

About Nelbud

For more than 40 years, Nelbud has helped protect businesses through Kitchen Exhaust Cleaning, Fire Protection, Pollution Control, and Grease Management services. Our customers include restaurants, hospitals, schools, hotels, universities, entertainment venues, and commercial facilities throughout North America.

Join a company where your leadership directly impacts the success of your team, your customers, and your market. If you're ready to lead from the front and grow your career with an industry leader, we would love to hear from you.