Area Manager (Employment Services Manager 2) – Medford WorkSource Office

Oregon Department of Human Services; Medford, Christopher (MA, WA); On-site; USD 7,500 - 12,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

11 paid holidays a year

Get There carpool tool

Job summary

Oregon Employment Department seeks an Area Manager (Employment Services Manager 2) for the Medford WorkSource Office to lead and oversee employment services and related programs on-site in Medford. You will direct program delivery, manage budgets, and coordinate with partners to advance workforce initiatives.

The role requires strong leadership, strategic planning, and experience supervising teams. The position is not remote and reports to the WorkSource Office, offering stability and

Qualifications

• Six years of supervision, management, or progressively related experience.
• Three years of related experience and a bachelor’s degree in a related field.

Responsibilities

• Be responsible for the delivery and administration of department programs, including employment services, labor market information, targeted services to veterans, MSFW clients, JOBS clients, Able Body Adults Without Dependents, WOTC, youth and older workers, dislocated workers, disabled workers, and any other contractual services provided by the field office.
• Manage multiple Title IB programs and other grant funding sources, budgets, expenditures and invoices.
• Work closely with Administrative Business Services, procurement, finance and budget staff on a regular basis to coordinate service delivery and financial support.
• Work closely with the workforce board executive team to develop contracts for extensive service strategies including intensive career services, training scholarships, on-the-job training programs, Rapid Response services, incumbent worker program, co-enrollment with multiple funding sources and integrated services.
• Coordinate with community partners and provide liaison with representatives of other agencies on OED and Title I WIOA programs and policies.
• Establish field office procedures and maintain federally mandated complaint system.
• Constantly use complex computer systems to research, analyze, and process program data daily.
• Oversee management of job listings taken by field office for compliance with office, department, state, and federal guidelines that meets the needs of employers.
• Manage a $4M contract for Title I WIOA programs and grants.
• This position also carries out the agency’s affirmative action, diversity, equity, and inclusion goals and responsibilities.

Education

Bachelor’s degree or six years of leadership experience

Job description

Position Details

Agency: Employment Department

Salary Range: $7,537 - $11,657

Position Type: Employee Position

Position Title: Area Manager (Employment Services Manager 2) – Medford WorkSource Office

Work Location: Medford WorkSource Office (not suitable for remote or hybrid remote work)

Are you a forward-thinking leader with exceptional team-building skills and strategic insight? Do you enjoy long-term operational planning as well as preparation of short-term objectives for the success of your program? If so, please consider joining our team and step into a leadership role where your expertise drives agency impact! At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

Responsibilities

• Be responsible for the delivery and administration of department programs, including employment services, labor market information, targeted services to veterans, MSFW clients, JOBS clients, Able Body Adults Without Dependents, WOTC, youth and older workers, dislocated workers, disabled workers, and any other contractual services provided by the field office.
• Manage multiple Title IB programs and other grant funding sources, budgets, expenditures and invoices.
• Work closely with Administrative Business Services, procurement, finance and budget staff on a regular basis to coordinate service delivery and financial support.
• Work closely with the workforce board executive team to develop contracts for extensive service strategies including intensive career services, training scholarships, on-the-job training programs, Rapid Response services, incumbent worker program, co-enrollment with multiple funding sources and integrated services.
• Coordinate with community partners and provide liaison with representatives of other agencies on OED and Title I WIOA programs and policies.
• Establish field office procedures and maintain federally mandated complaint system.
• Constantly use complex computer systems to research, analyze, and process program data daily.
• Oversee management of job listings taken by field office for compliance with office, department, state, and federal guidelines that meets the needs of employers.
• Manage a $4M contract for Title I WIOA programs and grants.
• This position also carries out the agency’s affirmative action, diversity, equity, and inclusion goals and responsibilities.

Qualifications

Required Minimum Qualifications: Six years of supervision, management, or progressively related experience; OR Three years of related experience and a bachelor’s degree in a related field.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion.
• High Customer Service Standards: Deliver programs and services with integrity, consistency, and effectiveness to meet diverse customer needs.
• Collaboration, Negotiation, and Relationship Building: Work effectively with varied stakeholders, navigating differing priorities to build strong, productive relationships.
• Balanced Approach: Maintain strong self-awareness and bring a steady, thoughtful perspective when working with others.
• Employee Development and Performance Coaching: Support employees in identifying and maximizing their strengths through caring, empathetic, and direct leadership.
• Change Management: Introduce and guide organizational change effectively while adapting quickly to evolving situations.
• Strong knowledge and understanding of the local Workforce system.

Benefits

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity!
• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

Additional Information

During the application process, the State of Oregon does not request nor require information regarding an applicant’s age, date of birth, or educational attendance or graduation dates.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

This position is management service and is not represented by a union.

This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.

The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS‑qualifying, the salary range will reflect the additional 6.95%.

Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

For more information, please visit Veterans Resources.

Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.

United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I‑9 acceptable documents (See page 2) for employment verification.

Work Location Information

This position will report to the Medford WorkSource Office and is not suitable for remote or hybrid remote work.

Criminal Records Check

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint‑based background check as a condition of employment.