Area Manager - Brooklyn, NY

LAZ Parking; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Sign-On Bonus up to $350

Referral Bonus $500 per referral

Flexible Schedule

Growth Opportunities

Pay Activ – On-demand wages

Paid training

Free company uniform

Hiring immediately

Job summary

LAZ Parking is seeking an Area Manager to oversee financial, operational, safety and service performance at a dedicated hotel and support other properties in the market. You will lead Hospitality Managers, supervisors, and front-line staff to deliver top-tier service and revenue growth.

The role requires a Bachelor's degree or equivalent, 3+ years in management, multi-site experience, travel, and strong MS Office skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years of management experience.
• Experience managing multi-site facilities.
• Valid driver's license required.
• Experience working in fast-paced environments with high customer expectations.
• Experience managing multiple P&Ls.

Responsibilities

• Oversee financial, operational, safety and service success at their hotel(s).
• Manage and direct Hospitality Managers, Supervisors, and frontline staff.
• Ensure revenue growth, controlled expenses, and customer satisfaction.
• Lead recruitment, onboarding, and safety initiatives.
• Prepare budgets and periodic profit/loss reviews.

Skills

Management

Multi-site oversight

Travel

Financial oversight

Operations

Client relationships

Communication

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

What's in it for you?

• Sign-On Bonus: up to $350
• Referral Bonus: $500 for EACH person you refer
• $75,000-80,000 salary
• Hiring immediately!
• Flexible Schedule
• Growth Opportunities
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, "parking is our industry, but people are our passion". Our mission is to "create opportunities for our employees and value for our clients." When it comes to parking, we're the experts!

The Spirit of the Position:

The Area Manager supports the Regional Management with a complete oversight for financials, operational, safety, and service-related success at an assigned hotel location and operational oversight at other assigned hotels. The Area Manager acts as a Hospitality Manager at one dedicated hotel, while simultaneously supporting other hotels in the market.

Principal Job Duties:

• Responsible for the financial, operational, safety and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Hospitality Managers, Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

People

• Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Assist with the management and development of the Hotel valet team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
• Identify high potential employees to support the organization's continued growth, both within your region and outside.
• Actively participate in the recruiting and onboarding process for prospective.
• Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
• Any and all safety concerns are reported to the Hospitality Manager for review and suggestions on how to improve safety at your hotel.

Product

• Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
• Responsible for cultivating client relationships and business retention.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Responsible for planning and executing plan for the opening of new locations.

Profit

• Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
• Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
• Responsible for ensuring LHIST data is entered daily and accurately.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
• Daily, weekly, monthly, and annual financial and operational reports as required.
• Preparation of budgets/monthly reviews of profit/loss for their assigned portfolio.
• Monitor, review, and analyze the market rate structures.

Education:

• Bachelor's Degree or equivalent work experience.

Experience:

• 3+ yearsManagementexperience.
• Experiencemanaging multi-site facilities.
• Valid driver's license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Must haveexperience managing multiple P&Ls.
• Ability tocultivatethe client-LAZrelationship.
• Must be willing to travel to differenthospitalitylocations on a daily/weekly basisas needed to support operations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement. \ corrected below
• Excellent teambuilding and interpersonal skills.
• Ability to produce and maintain an acceptable driving record and unrestricted drivers' license.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least50pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parkingparticipates in E-Verify.