Area Manager

Lazer Logistics, Inc.; Town of Darien (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Lazer Logistics, Inc. seeks an Area Manager to oversee 24/7 operations across multiple customer sites within a defined geography. You will lead Site Managers and site teams, drive safety, service quality, and customer satisfaction, and support P&L analysis for a POD.

You will recruit, train, coach, and hold teams accountable, scaling operations and fostering high-performance culture. The role emphasizes leadership, safety, and strong customer outcomes, with responsibilities spanning operations,

Qualifications

• Experience leading Site Managers and site teams to ensure safety and service delivery.
• Strong leadership to recruit, coach, and hold teams accountable for safety and performance.
• Ability to analyze P&L and support regional financial performance.

Responsibilities

• Oversee day-to-day operations with a focus on safety, customer service, and consistent service delivery.
• Monitor performance metrics, identify process improvements, and resolve issues affecting service levels.
• Provide regular updates and insights to the Regional Manager.
• Fill in as a driver during absences or staffing shortages.

Job description

Summary

The Area Manager is a member of the Field Operations team, overseeing safe and efficient 24/7 operations across multiple customer sites within a defined geography. This role delivers high service standards through strong leadership of Site Managers and site teams, including recruiting, training, coaching, and accountability for safety, operational execution, and customer satisfaction. This role also supports customer and financial performance through relationship management and P&L analysis for a given POD. The ideal candidate is a results-driven, flexible leader who can effectively scale operations, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.

Job Description

Operational Excellence

• Oversee day-to-day operations with a focus on safety (observations & coaching), customer service, and consistent service delivery.
• Monitor performance metrics, identify process improvements, and resolve operational issues impacting service levels.
• Provide regular, clear updates and insights to the Regional Manager.
• Fill in as a driver during employee absences or staffing shortages.

Safety & Equipment Management

• Ensure accountability for safety standards across Site Managers and employees, including resolving maintenance-related issues.
• Oversee equipment readiness and site operations, including maintenance, rentals, and vendor-supported repairs.

Customer & Financial Performance

• Build and maintain strong customer relationships by coordinating logistics, attending meetings, and aligning service delivery with expectations.
• Analyze P&L performance for a given POD, reporting insights to senior leadership.

People & Team Leadership

• Lead and manage a team of Site and Assistant Area Managers to drive safe operations, strong customer service, and driver engagement.
• Provide end-to-end leadership across the employee lifecycle, including recruiting, hiring, onboarding, training, coaching, mentoring, and team development.
• Manage, develop, and supervise personnel to meet business needs efficiently.
• Train new and existing managers/drivers to maintain high performance, safety, and service standards.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Other tasks that may be assigned.

Pay Range

- per_year

General Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance