Area Manager

Dunkin'; Columbus (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Dunkin/Baskin is seeking an experienced Multi-Unit Manager to lead store teams, deliver exceptional guest experiences, and drive profitable top-line growth. You will uphold franchisee standards and local regulations while coaching staff across multiple locations.

The role emphasizes staffing, training, performance coaching, and execution of marketing/promotional initiatives to maximize store performance and guest satisfaction.

Qualifications

• Fluent in English.
• Math and financial management skills.
• Restaurant, retail or supervisory experience required.
• Applicant must be at least 18 years old.

Responsibilities

• Hire, train and develop employees.
• Communicate job expectations to employees.
• Plan, monitor, appraise and review employee performance.
• Provide coaching and feedback; discipline when appropriate.
• Create and maintain a guest-first culture in the restaurant.
• Ensure shifts are appropriately staffed to meet guest service goals.
• Maintain safe, sanitary operations and comply with laws.
• Control costs and drive profitability; implement promotions and new product roll-outs.

Skills

Fluent in English

Math and financial management

Restaurant, retail, or supervisory

18+ years old

Education

High School diploma, or equivalent

Job description

AMERICA RUNS ON DUNKIN/BASKIN, COME RUN WITH US

DUNKIN’S MISSION: OPTIMISM REFILL

YOU ARE ALREADY AWESOME, COME BECOME AWESOME(ER)AS A MULTI-UNIT MANAGER @ DUNKIN/BASKIN

Multi-Unit Managers are responsible for delivering AWESOME guest experiences. DID I MENTION AWESOME, as a valued Multi-Unit Manager you will be responsible for making guests SMILE. How AWESOME is that?

Before we get into all the boring details did you know that you'll be part of an energized team that is dedicated to keeping America running? That is no easy task, we know that Happy Team Members = Happy Guests. We Offer Schedule Flexibility, Paid Time Off, Bonuses, Healthcare, Discounts, Training & Development Opportunities, Tuition Assistance (Through SNHU), Community Involvement Opportunities and a whole lot of FUN!!!

We are looking for passionate, results-driven leaders to oversee our stores. We are a rapidly growing company that have a proven track record for success. We take pride in our work, company values, and our people. We are looking for the best of the best to run our stores!

Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential. We offer a competitive base salary and attractive bonus plan (IF YOU ARE A PEOPLE PERSON, THAT CHERISHES THE SUCCESS OF OTHERS THIS IS YOUR TICKET)

Summary:AMulti-Unit manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin/Baskin standards, franchisee standards and in compliance with all local regulations.

Team Environment:

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees job performance
• Provide coaching and feedback; disciplines when appropriate

Operational Standards

• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements

Profitability

• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set Sales goals and track results

Skills/Qualifications

• Fluent in English
• Math and financial management
• Restaurant, retail, or supervisory experience
• At least 18 years of age
• High School diploma, or equivalent

WOW.... THAT IS A LOT TO COVER! BUT I KNOW YOU LOVE TO COME TO DUNKIN - IMAGINE WORKING HERE! SEE YOU ON THE OTHER SIDE.

Additional Info:

Minimum Age

18+ years old

You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license.