Area Manager

GridHawk LLC; Chesterfield (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Term life Insurance

Short-Term Disability

Long-Term Disability

Vision Insurance

Flexible Benefits Plan

401(k) Savings Plan (Matched by the 회사

Job summary

GridHawk LLC is seeking an Area Manager to lead a field team responsible for locating and auditing underground utilities, ensuring safety and regulatory compliance. You will align daily tasks with production targets, review field reports, and coach technicians to maintain high quality performance.

The role emphasizes hands-on supervision, scheduling efficiency, and close collaboration with clients, with an on-the-road work environment and a focus on OTP, efficiency, and quality metrics.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read and interpret prints at a high level.
• Ability to teach and demonstrate proper techniques to team members.
• Ability to resolve conflicts between team members.
• Must pass a background screening with no violations in the last 3 years.
• Must pass a DOT drug test.

Responsibilities

• Lead and direct the team with clear direction and support.
• Oversee scheduling of contractors and sub-contractors.
• Route tickets for optimized efficiency and assign tasks.
• Develop daily production plans and provide assistance as needed.
• Review daily documents and safety messages for compliance.
• Ensure all documents meet client regulations and QA standards.
• Audit and verify timesheets and team attendance.
• Provide expertise on locating, marking, and documenting underground pipelines.
• Dispatch and guide team on assignments and problem solving.
• Train new hires and existing staff on equipment use and procedures.

Skills

Communication

Read prints

Teaching techniques

Conflict resolution

Background check

DOT drug test

Team supervision

Quality/document auditing

Physical ability

Education

High School Diploma or GED

Job description

• Auditing documents

Reports to Director of Operations

Company Overview

GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

Job Summary

The Area Manager is responsible for total accountable to lead and drive employees within their team on the following key measurements: OTP, Efficiency, & Quality, ensure the team is maintaining and protecting their area of coverage and following company policies and safety regulations. This position is a key component to ensure that team members are performing all tasks while complying with client and state requirements.

Primary Duties & Responsibilities will include, but are not limited to

• Leading and providing the team with direction, focus, and support.
• Oversee daily scheduling of contractors and sub-contractors.
• Route tickets to ensure optimized efficiency.
• Game plan to achieve daily production targets, provide help if needed.
• Review prior days documents and reports.
• Review daily expectations and safety messages and adjust as needed.
• Auditing documents
• Ensuring all documents correctly comply with client’s regulations.
• Establish client quality assurance (resolve any problems if needed)
• Ensure all team members timesheets are correct and team members are accounted for.
• Provide expertise on all job tasks including observing, locating, marking, and documenting pipeline locations underground and exposed.
• Dispatch and guide team members in their assignments, such as auditing, locating, verifying, and fixing problems for utility client’s plants.
• Engaging with your employees daily to ensure they have the tools, equipment and support to do their jobs.
• Assist with the continued training and proper use of equipment for all new hires and existing team members.
• Work with the Corporate Support staff to communicate needs for their LOA regarding but not limited to recruiting, training, development, finances, employee relations, safety, and IT.
• Other duties as needed and assigned by higher level managers.

Qualifications / Job Requirements

• Excellent communication skills needed.
• Ability to read and interrupt prints at a high level.
• Ability to teach and demonstrate proper techniques.
• Ability to resolve conflict between team members.
• High School Diploma or equivalency (GED)
• Multiple years locating and pipeline technician experience.
• Multiple years (2-3 years preferred) of supervising locating and pipeline technicians.
• Documentation of excellent quality ratio with in locating industry.
• Pass a Background screening (no violations within the last 3 years)
• Pass a DOT drug test.

Physical And Safety Requirements

• Ability to lift over 50lbs.
• Ability to walk/stand for multiple hours a day.
• Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

Benefits

All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available the first of the next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period.

• Health Insurance
• Dental Insurance
• Term life Insurance
• Short-Term Disability
• Long-Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)

All employees of GridHawk LLC, are assigned proper technology to perform all work-related duties.

We will provide you the tools you need to achieve including

• Company laptop and smartphone

Compensation

• Salary and Bonus is negotiable based on experience.

GridHawk LLC is an equal opportunity employer. All employees have the ability to advance within the company.

• To obtain employment with GridHawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test. ***

Job Type: Full-time

Schedule

• 10 hour shift

Work Location: On the road