Area Leader, Store Operations & Guest Experience

Ross Stores; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor in Concord, North Carolina. The role involves overseeing store operations, supervising associates, and ensuring a safe shopping environment. Candidates should have excellent verbal communication skills, be fluent in English, and have prior customer service experience. The position requires adherence to safety protocols and effective management of daily store functions. This role contributes significantly to customer satisfaction and operational efficiency.

Qualifications

• Excellent verbal communication skills are necessary.
• Fluency in English is required.
• Prior experience in customer service and supervisory roles is preferred.

Responsibilities

• Responsible for supervising Associates and store operations.
• Ensures a safe environment and compliance with company standards.
• Handles administrative tasks as assigned by the Store Manager.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service and supervisory experience

Familiarity with point‑of‑sale equipment

Basic mathematical calculations

Ability to work evenings and weekends

Job description

Ross Stores is seeking an Area Supervisor in Concord, North Carolina. The role involves overseeing store operations, supervising associates, and ensuring a safe shopping environment. Candidates should have excellent verbal communication skills, be fluent in English, and have prior customer service experience. The position requires adherence to safety protocols and effective management of daily store functions. This role contributes significantly to customer satisfaction and operational efficiency.