Area Health Information Specialist II

Datavant; Indiana; On-site; USD 40,000 - 60,000; Full time

Job summary

Datavant seeks a highly motivated Area Health Information Specialist II to provide full onsite Release of Information (ROI) support across multiple client locations in Indiana and Pennsylvania. This role requires travel to 3 sites in Indiana, PA and 2 days in Greensburg, PA, with a standard 8:00 AM–4:30 PM EST schedule.

Ideal candidates are dependable, detail-oriented, patient-focused, and capable of thriving in fast-paced healthcare environments while maintaining strict confidentiality.

Qualifications

• High School Diploma or GED.
• Healthcare, HIM, or ROI experience preferred.
• Ability to work fully onsite.
• Willingness to travel locally as coverage needs arise.
• Proficiency with computers, email, and office equipment.
• Ability to maintain strict confidentiality and HIPAA compliance.

Responsibilities

• Onsite ROI processing and medical record request fulfillment.
• Assisting walk-in patients with record requests and disclosures.
• Burning patient records to CDs and managing image requests.
• Scanning, faxing, and handling inbound/outbound ROI workflows.
• Call support for patients, providers, attorneys, and requestors.
• Data entry, email correspondence, and administrative support.
• Monitoring fax queues, inboxes, and shared drives.
• Supporting coverage at other client locations as assigned.
• Traveling between client locations required.
• Collaborating closely with team members and client staff.
• Performing additional duties as assigned.

Skills

ROI processing

HIPAA compliance

Data entry

Customer service

Communication

Education

High School Diploma or GED

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Position Highlights

• Location: Role will be performed at two locations, so travel is required
• Schedule: Monday-Friday | 8 AM-4:30 PM EST
• Priority: High

Position Overview

We are seeking a highly motivated Area Health Information Specialist II to provide full onsite Release of Information (ROI) support. This is a critical, high-priority role supporting patient services, ROI processing, and coverage across multiple client locations 3 days in Indiana, Pa and 2 days in Greensburg, Pa.

This position is ideal for someone who is dependable, detail-oriented, compassionate with patients, and comfortable working in fast-paced healthcare environments.

Key Responsibilities

This role provides full-service ROI support, including but not limited to:

• Onsite ROI processing and medical record request fulfillment
• Assisting walk-in patients with record requests and disclosures
• Burning patient records to CDs and managing image requests
• Scanning, faxing, and handling inbound/outbound ROI workflows
• Call support for patients, providers, attorneys, and requestors
• Data entry, email correspondence, and administrative support
• Monitoring fax queues, inboxes, and shared drives
• Supporting coverage at other client locations as assigned
• Traveling between client locations required
• Collaborating closely with team members and client staff
• Performing additional duties as assigned

Requirements

• High School Diploma or GED
• Prior healthcare, HIM, or ROI experience preferred
• Ability to work fully onsite
• Willingness to travel locally as coverage needs arise
• Proficiency with computers, email, and office equipment
• Ability to maintain strict confidentiality and HIPAA compliance

What you will bring to the table:

• High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Ability to stay organized while working quickly. Strong attention to detail is also required.
• Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)
• Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.
• To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

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