Area District Manager- Greater Northwest Charlotte

Taco Bell; Charlotte, Northern (NC, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical and dental benefits

Vacation & holidays

Tuition reimbursement

Discounts for theme parks and more

Parental leave

401(k) with 6% match

Free food

Job summary

Taco Bell is seeking an Area Coach to lead 4–7 corporate locations in the northwest Charlotte area, driving sales and efficiency through coaching and development of Restaurant Managers.

You will build leadership capacity, implement brand standards, and partner with operations to optimize customer satisfaction and financial performance.

Qualifications

• Minimum 3–5 years of multi-unit leadership experience in a fast-paced environment.
• Proven track record coaching and developing restaurant managers.
• Strong financial and analytical skills to manage P&L and staffing.
• Excellent communication and conflict-resolution abilities.
• Willingness to work varied hours including weekends.

Responsibilities

• Lead and support Restaurant General Managers to meet customer satisfaction and profit targets.
• Guide managers to hit flow-thru objectives using reports to spot opportunities.
• Coach and train managers and oversee new employee orientation.
• Manage staffing levels and participate in hiring decisions.
• Uphold OSHA and safety codes and company safety policies.
• Drive recognition and motivation across the market.
• Address ER issues proactively and resolve R&M trends with partners.

Skills

People leadership

Coaching

Financial acumen

Analytical skills

Communication

Conflict resolution

Team building

Flexibility hours

Education

4-year degree

Job description

About the Job

As an Area Coach, you'll be at the helm of 4-7 dynamic corporate locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach. This position covers north west portion of Charlotte NC with Hickory NC being a central location

The Day-to-Day

• Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
• Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.
• Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
• Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.
• Uphold the highest standards of OSHA, health and safety codes, and company safety policies.
• Drive recognition and motivation across the market.
• Address Employee Relations (ER) issues proactively, providing assistance as needed.
• Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.

Is This You?

• 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
• Proven track record in selecting, coaching, and developing managerial employees.
• Proficient in business math, accounting, and analytical/decision-making skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
• Exceptional team-building abilities.
• Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Work-Hard, Play-Hard

• Competitive starting salary with bonus plan
• Day 1-comprehensive medical and dental including prescription drug benefits and 100% preventive care
• 4 weeks of vacation per year plus holidays
• Tuition reimbursement and education benefits
• Discounts for life's adventures (ex: theme parks, wireless plans, etc.)
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Healthcare and dependent care flexible spending accounts
• Opportunities to support the Taco Bell Foundation's educational initiatives and programs.
• Discounts, free food, swag and... honestly, too many good benefits to name