Area Director

The Community Supports Network, Inc.; Kansas City (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement for leadership

Job summary

The Community Supports Network, Inc. is seeking an Area Director in Kansas City, MO who will guide multiple teams toward deliberate growth and mission-aligned outcomes.

You will lead with a strengths-based approach, ensure regulatory compliance, and mentor staff while maintaining client confidentiality and a high standard of service. The role requires a strategic background, strong communication, and the ability to balance quality, productivity, cost, safety, and morale in a dynamic nonprofit

Qualifications

• Bachelor’s degree or higher in a related field; supervisory experience considered in lieu of degree.
• Experience in the field of IDD and mental health preferred.
• Ability to learn new applications and demonstrate proficiency in computer skills.

Responsibilities

• Develop, implement, and direct all functions of the CSN team.
• Motivate and support employees to fulfill CSN Mission and Vision.
• Balance quality, productivity, cost, safety, and morale to achieve results.
• Ensure an ongoing Quality Assurance program and implement corrective actions when needed.
• Maintain client confidentiality and ensure proper documentation and reporting.
• Provide leadership to ensure regulatory compliance and service delivery as per organizational goals.
• Maintain professional competency through continuous education.

Skills

Leadership

Strategic thinking

Interpersonal communication

Problem-solving

Regulatory compliance

Attention to detail

Confidentiality

Education

Bachelor’s degree in psychology, social work, human services, or related field

Tools

Microsoft Office

Outlook

Job description

Job post summary

As the Area Director, you will utilize a strengths-based approach to bring multiple teams together to make deliberate decisions that will drive development and growth. The Area Director must have an accomplished strategic background, effective interpersonal communication, and problem-solving skills, and possess a dynamic and energetic demeanor. In all areas of responsibility, the successful candidate will show a dedication to the Mission and Vision of CSN.

Key Responsibilities

• Develop, implement, and direct all functions of the CSN team.
• Motivate & support employees in fulfilling our Mission and Vision.
• Balance quality, productivity, cost, safety, and morale to achieve results in all areas.
• Ensure an ongoing Quality Assurance program and develop and implement appropriate plans of action to correct deficiencies.
• Ensure that necessary forms, reports, and documentation are properly completed and contain informative descriptions of the services provided and the clients and stakeholders’ responses to the services.
• Maintain client confidentiality and comply with clients’ rights and Care Plan; treat clients with kindness, dignity, and respect. Assess individual and family needs by participating in community planning, discharge assessments and Care Plans to determine eligibility and identifying appropriate services to ensure they meet the needs of the clients and their families.
• Provide leadership to the CSN team to ensure Federal and State regulatory compliance and that services are provided according to the goals and mission of our organization.
• Maintain professional competency by participating in continuous education programs such as leadership training, and seminars.
• Performs other duties as required.

Required Qualifications

Area Director Knowledge, Skills, & Abilities:

• Bachelor’s degree in psychology, social work, human services, or a related field. Experience in the field of intellectual disabilities in a supervisory capacity will be considered in lieu of a degree.
• Minimum 1+ years supervisor experience required.
• Valid driver’s license and current auto insurance required.
• 2+ years' experience in the field of Intellectual and Developmental Disability (IDD) such as Autism, Behavior Disorders, Traumatic Brain Injuries, Cerebral Palsy, Down Syndrome, Fetal Alcohol Syndrome, Fragile X Syndrome, and/or Mental Health Disorders such as Depression, Anxiety Disorders, Schizophrenia, Eating Disorders, Post-Traumatic Stress Disorder (PTSD) and addictive behaviors highly preferred.
• Knowledge of Federal, State, and Local Governmental regulations and guidelines to support individuals with Intellectual and Developmental Disabilities and/or Mental Health needs preferred.
• Demonstration of proficiency in computer skills, Microsoft Office, and Outlook with ability to learn new applications.
• Effective communication and collaboration – the ability to effectively convey information to others as well as follow oral and written direction.
• Attention to detail and organization – the ability to prioritize and manage all duties, rules, documentation, and other components of the job with focus and accuracy.
• Confidentiality: the ability to protect data, information, and client and employee privacy.
• Compassion: the ability to be concerned for another person’s well-being.

Area Director Physical Demands and Working Conditions:

• This is largely a static role in an office environment with prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to perform repetitive bending, standing, and walking
• Must be able to pass MANDT certification

Benefits

While using your experience, talents, and passion to fulfill our Mission, CSN will support you to learn more about your strengths and how to use them to develop personal and professional growth.

Other benefits include, but not limited to:

• Employer-sponsored Medical, Dental and Vision Insurance
• 401(k) with company match
• Paid vacation and holidays
• Tuition Reimbursement for Leadership Positions
• Access to your Pay when you need it, through DailyPay
• Pet Insurance
• A culture of people development and internal career growth
• A culture of caring, collaboration and respect

Schedule and Location

• Standard office hours are Monday through Friday; however, as services are 24/7, occasional evening and weekend availability may be required.
• To provide effective leadership and support, the Area Director is expected to maintain a consistent in-office presence during regular business hours.

Pay and Compensation

This is an exempt position with a starting wage range between (insert range here), based on talent, proven leadership skills, and decision-making abilities.

About Us

The Community Supports Network supports adults with intellectual and/or developmental disabilities to learn, grow, and thrive as active members of their communities. We focus on person-centered support, strengths-based services, and meaningful outcomes for the people we support and our employees.

Learn more at www.thecsnetwork.com

Equal Opportunity and ADA-compliant employer. We value diversity and encourage applicants of all backgrounds and abilities to apply.