Area Coach - Hair Stylist Educator

sportclips; Tempe (AZ); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Sport Clips in Arizona is seeking an Area Coach to lead the delivery of a Championship haircut experience by ensuring operational excellence across all touchpoints and delivering training to Managers and Team Members.

You will conduct high-impact virtual and in-person sessions to elevate client experience through the 5 Point Play, travel up to 75%, and support growth across stores; a cosmetology or barber license and 3–5 years haircutting experience are required, with prior Sport Clips

Qualifications

• Current cosmetology or barber license
• 3-5 years of previous haircutting experience
• Mastery of the Sport Clips Systems as demonstrated through personal and team metrics
• Proficient in MS Office (Excel, PowerPoint, Word, Outlook)
• Strong communication skills
• Strong training delivery, presentation, analytical, and relationship building skills
• Positive, supportive, and outgoing personality
• Ability to stand or sit for extended periods of time
• Ability to lift 20-30 pounds frequently and bend frequently
• Ability to travel up to 75%
• 6 months previous experience with Sport Clips preferred
• Previous salon work experience preferred

Responsibilities

• Lead the delivery of a Championship haircut experience by ensuring Operational Excellence across all touchpoints.
• Deliver training to Managers and Team Members in assigned stores to elevate performance.
• Provide ongoing training and support to Managers and Stylists to deliver outstanding service.
• Support Client Count growth through the 5 Point Play and high-impact sessions.
• Travel up to 75% to support stores; coordinate training delivery and assessments.

Skills

Strong communication skills

Training delivery

Presentation skills

Analytical skills

Relationship building

Positive personality

Education

Cosmetology license

Tools

MS Office

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

The mission of the Area Coach is to lead the delivery of a Championship haircut experience by ensuring Operational Excellence across all touchpoints, delivering training and development to Managers and Team Members in assigned stores. You will accomplish this by leading high impact virtual and in-person training sessions that enhance Manager and Team Member (Stylist) skill levels. This training will include a relentless focus on an elevated Client Experience achieved through the 5 Point Play. Must be located in the Phoenix, Scottsdale or Tempe, AZ area.

Scope:

The primary role of the Area Coach is to ensure excellent execution of training content to support Operational and Technical excellence. The primary function of this role is to ensure that every Sport Clips Client receives a Championship Haircut, every Service, Every Time. This is accomplished through the execution of the 5 Point Play. Area Coaches are required to provide ongoing training and support to Managers and their Team Members (Stylists) to deliver outstanding service and Client Count growth. The Area Coach role reports to the Regional Coach. Other Key business partners to accomplish this mission include the Regional Director, Senior Director of Training and Change Management Initiatives, and Artistic Director and Director of Content Creation, as well as both the VP of Franchise Operations and Company Stores.

Key Criteria/Requirements:

• Current cosmetology or barber license
• 3-5 years of previous haircutting experience
• Mastery of the Sport Clips Systems as demonstrated through personal and team metrics
• Proficient in MS Office (Excel, PowerPoint, Word, Outlook
• Strong communication skills
• Strong training delivery, presentation, analytical, and relationship building skills
• Positive, supportive, and outgoing personality
• Ability to stand or sit for extended periods of time
• Ability to lift 20-30 pounds frequently and bend frequently
• Ability to travel up to 75%
• 6 months previous experience with Sport Clips preferred
• Previous salon work experience preferred

Flexible work from home options available.