Architecture Computer Lab Technician - Student Tech Support

academyofartuniversity; San Francisco (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401k options

Paid vacation & holidays

Tuition-free undergraduate course each

Job summary

Academy of Art University is seeking a Lab Support role for the Architecture Computer & Print Lab in San Francisco. You will assist students with printing needs, set up printers, and support instructors in a computer lab environment.

The position requires familiarity with Windows/Mac, Zoom, and CAD/3D tools; experience with Adobe Creative Cloud and VR hardware is a plus. You will contribute to equipment maintenance, backups, and providing timely help to the Lab Manager.

Qualifications

• Familiarity with Windows and Mac-OS operating systems.
• Familiarity with Zoom and the use of webcams & sound input/output devices.
• Preferred knowledge of Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Autodesk Revit and Autocad, McNeel Rhino 8.
• Ability to learn and support hardware such as the Meta Quest 3 VR Headset and other VR devices, as well as associated software.
• General Knowledge of computer error and network troubleshooting.

Responsibilities

• Assists students with printing needs, including printer set up, file setup, and support when needed.
• Ensures printers & plotters are in good working order.
• Assists instructors with classroom support as needed.
• Assists students with hardware and software support to complete assignments in a computer laboratory setting.
• Helps maintain, diagnose, and repair computer equipment, and arranges for repair or replacement when necessary.
• Assists with tasks related to maintaining inventory, updating software and computer hardware, and ensuring proper storage and backup of software.
• Protects equipment from theft of vandalism.
• Provides support and assistance to Department Director(s).
• Reports to Lab Manager and escalates any support needs when appropriate.
• Maintains guidelines set forth by the Academy of Art University.
• Maintains a clean, functional, and productive learning environment.
• Assist MPT with proxies, and file backups
• Performs other duties as assigned.

Skills

Windows & Mac-OS familiarity

Zoom & webcams

Meta Quest VR hardware knowledge

Problem solving & troubleshooting

Tools

Adobe Creative Cloud (Photoshop, Illustrator, InDesign)

Autodesk Revit

AutoCAD

McNeel Rhino 8

Job description

Academy of Art University is seeking a Lab Support role for the Architecture Computer & Print Lab in San Francisco. You will assist students with printing needs, set up printers, and support instructors in a computer lab environment.

The position requires familiarity with Windows/Mac, Zoom, and CAD/3D tools; experience with Adobe Creative Cloud and VR hardware is a plus. You will contribute to equipment maintenance, backups, and providing timely help to the Lab Manager.