Arcade Technician Manager

Round1 Entertainment Inc; Hayward (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Round1 Entertainment Inc. in Hayward, CA seeks a Facility Manager to oversee repairs, maintenance, and operations of bowling, arcade and Spo-cha equipment. The role involves ensuring equipment reliability, budgeting for upgrades, and supervising maintenance staff.

Travel may be required, and a High School Diploma or GED is required along with age 21+ due to alcohol service. Responsibilities include identifying repairs, training technicians in safety, enforcing OSHA standards, maintaining a clean

Qualifications

• Two years related experience or equivalent combination of education and experience.
• Strong customer service and interpersonal skills.
• Ability to manage repairs, maintenance, and operations of arcade equipment.

Responsibilities

• Oversee repairs and maintenance of bowling, arcade and Spo-cha machines.
• Manage facility equipment planning, budgeting for repairs/upgrades.
• Train mechanics in safety procedures and operation standards.
• Ensure OSHA safety practices compliance.
• Handle inventory and scheduling of maintenance.
• Conduct alcohol and age restriction control per policy.

Skills

Customer service

Interpersonal skills

Communication

Critical thinking

Analytical thinking

Diversity respect

Education

Two years related experience or equivalent education

Job description

The Facility Manager is primarily responsible for all the repairs and technical operations of the amusement arcade games. Their job is to oversee, manage, and maintain mechanical/electronic amusement arcade equipment.

The Facility Manager is also responsible for the repairs, technical operations, and sanitation of facility equipment at the highest level of operating proficiency. In addition, the Facility Manager assists with planning and budgeting for repairs/upgrades, and performs administrative, logistic or other duties as assigned. Sports Challenge (Spo-Cha) equipment for locations that applies only.
Travel may be required.

Please note you must have a High School Diploma or GED to apply.

Applicants must also be at least 21 years of age to serve and handle alcohol. Open availability, especially nights and weekends, is required.

Essential Duties:

General:

• Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.
• Follows up to complete any assigned work.
• Ensures that bowling equipment and amusement arcade games are being serviced and maintained at the highest level of operating proficiency.
• Identify and suggest repairs/replacements of malfunctioning equipment to the General or Sr. General Manager for final approval as appropriate.
• Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
• Ensures equipment operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.
• Responds to error calls for any bowling, spo-cha or amusement arcade issues.
• Other duties may be assigned.
• Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
• Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
• Keeps a clean and organized workshop.

Amusement (Arcade):

• Manages the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
• Manages the transportation of machines and ensures machines are assembled using appropriate tools.
• Conducts maintenance and repairs on arcade machines, and other general facility areas.
• Must successfully complete the mechanic training programs designed for their position.

Facility:

• Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal.
• Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety and other building systems.
• Performs other Facility maintenance and repair tasks.
• Ability to readily identify most common problem with components such as controls and audio systems.

Non-Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to general management for solution.
• Maintains good communication with all employees and outside contacts.
• Comply and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications: Facilities Managers must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The Facilities Manager must demonstrate solid communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience: Two years related experience, or equivalent combination of education and experience preferred.

Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach objects. Lifting and/or moving up to 100lbs with assistance is required.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.