ARC Store Manager

The Salvation Army; Providence (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a forward-thinking organization focused on transforming lives through rehabilitation and support. As a Store Manager, you will play a pivotal role in creating a welcoming environment while driving sales and managing operations. This position offers the chance to lead a team, engage with the community, and contribute to meaningful change. You will oversee store activities, ensure compliance with operational standards, and foster a culture of teamwork and support. If you're passionate about making a difference and possess strong leadership skills, this opportunity is perfect for you.

Qualifications

• High school diploma required; sales experience preferred.
• Strong leadership and communication skills essential.

Responsibilities

• Create a hospitable work environment and maintain customer relationships.
• Meet sales goals and ensure compliance with policies.
• Conduct evaluations and training for store personnel.

Skills

Leadership

Sales Experience

Communication Skills

Flexibility

Education

High School Diploma or Equivalent

Tools

Payroll Systems

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure activities, group and individual counseling, and spiritual direction. Our efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.

Responsibilities

• Create a pleasant and hospitable work environment and maintain good customer relationships.
• Ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedures by all store personnel.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications, participate in interviews, and recommend applicants for employment.
• Conduct regular evaluations of store personnel, identifying performance strengths and areas for development.
• Conduct monthly staff and safety meetings, ensuring compliance with safety measures.
• Schedule all sales associates to ensure full coverage in the store at all times.
• Submit completed payroll information biweekly for all store personnel.
• Order merchandise to keep the store well stocked, ensuring compliance with the Territorial ARC Rag Out Calendar.
• Provide training, direction, and supervision for new employees and retrain all personnel as necessary.
• Ensure proper accounting and banking of cash receipts at the end of each business day.
• Complete and forward all paperwork and sales reports to the finance department daily.
• Report site visits and communication from regulatory agencies to the Administrator.
• Attend manager meetings and keep store personnel informed of new policies and directives.
• Protect property and buildings, reporting safety hazards and damages.
• Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
• Support the work therapy program by providing an example of professional conduct and work habits.
• Other duties as assigned by the immediate supervisor or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales preferred.
• Ability to lead, manage, and motivate others.
• Ability to read and interpret simple income and expense reports.
• Valid driver’s license with an acceptable DMV record.
• Excellent communication skills.
• Flexibility and willingness to work in any store location under the supervision of this ARC Center.