ARC Production Supervisor

The Salvation Army; Cleveland (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

The Salvation Army ARC is seeking a Production Supervisor to oversee warehouse and truck operations in our Ohio facility. You will supervise production and dispatch staff, schedule coverage, ensure vehicle maintenance, and coordinate loading, packing, and shipping to thrift stores.

Responsibilities include adherence to safety policies, accurate record-keeping, and timely reporting. The role requires strong communication, a valid license, and forklift qualification, with a focus on efficient

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with acceptable DMV record.
• Excellent communication skills.
• Must qualify to drive forklift.

Responsibilities

• Supervise, direct and train production and dispatch employees.
• Schedule all employees assigned to the production department to ensure coverage.
• Ensure vehicles (including forklift) are registered, inspected, and maintained.
• Maintain safety and operate equipment in safe working order.
• Plan and supervise pickup, truck routes and driver schedules to maximize efficiency and minimize damage.
• Ensure merchandise is loaded, packed, and shipped to stores on time and accurately.
• Maintain cleanliness and systematic trash removal to prevent buildup and protect saleable items.
• Record and supervise production and loading of bales; coordinate with bale sales for pickups.
• Oversee sorting processes for hanging, tagging, pricing, and shipping to stores.
• Maintain daily/weekly/monthly warehouse and production reports and time cards.

Skills

Communication

Driving

Forklift operation

Education

High school diploma or equivalent

Tools

Forklift

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army ARC is seeking a Production Supervisor to supervise and coordinate the warehouse and truck operations to ensure efficiency in production.

Responsibilities

• Supervise, direct and train production and dispatch employees.
• Schedule all employees assigned to the production department to ensure adequate coverage in all areas.
• See that all vehicles (including fork lift) are properly registered, inspected, and maintained and regularly serviced. Keep records of same as per policy.
• Maintain and keep in safe working order all equipment assigned to your area of responsibility. (Baler(s), scales, wheelers, and other rolling stock, etc.)
• Ensure that pickup, truck route, and driver schedules are planned economically and that all donated items are brought to the center expeditiously and without damage.
• See that all store deliveries are completed and properly recorded on the mani Ensure that all merchandise is properly loaded, packed, and shipped out expeditiously and that trucks are packed efficiently.
• Keep the warehouse clean and ensure that trash is removed from the center and stores systematically to avoid build up, taking care so that no saleable items are thrown into the tras
• Work in cooperation with person coordinating bale sales to schedule pick-ups. Record and supervise production and loading of bales.
• Supervise the sorting process (as assigned) to ensure appropriate systems for hanging, tagging, pricing, shipping to the stores, and seasonal storag Ensure that an adequate number of garments is produced to supply the stores with the minimum standard and better and to comply with Command policy.
• Supervise the expediting process, ensuring that furniture is properly cleaned, sanitized, tagged, placed on manifest, and shipped to thrift stores.
• Maintain, complete, and submit on a daily/weekly/monthly basis as required by policy all warehouse and production reports (Motor Vehicle Request (MVR) monthly, Medical Cards and CDL license checks, Daily Production Report, Daily Baling Report, Dispatch/Phone Room Report, etc.), and employee time cards/time sheets, requests for time off, etc.
• Ensure sufficient staffing of warehouse and trucking; including interviewing and recommending recruitment of warehouse personnel and drivers, as required.
• Conduct regular evaluations of Dispatch and warehouse personnel, identifying performance strengths and deficiencies. Recommend training needs and corrective measures as necessary.
• Ensure that all safety measures are consistent with Salvation Army policy and Government regulations and all personnel are in complianc
• Maintain regular communication with immediate supervisor and Store Managers, Sorting Room Supervisor, Administration office and the Administrator, as required, on matters pertaining to warehouse operation and personnel within production operatio
• Ensure that all equipment (communications, keys, material handling, etc.) is secured and accounted for daily.
• Ensure that the dock area and W ork Therapy Building are secured at the end of each shif (Thermostats adjusted; electrical equipment shut down; truck engine heaters plugged in during the winter months, etc.)
• Ensure that all vehicles are fueled, clean, and ready for next day’s operatio All trash and non-work related items removed from cab and box.
• Report to Administrator any site visits and/or communication from OSHA (Occupational Safety and Health Administration) and CPSC (Consumer Product Safety Commission) Fire/Building/City/Town/Local inspector. Verify inspector credentials by getting business card and contact details to forward to Administrator.
• Participate in weekly/monthly production and/or Store Managers meetings as require
• Oversee beneficiaries assigned to work therapy in the production department (trucks, phone room/dispatch, warehouse, and dock area).
• Plan, or assist in planning Work Therapy Assignments (WTA) for beneficiaries.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by Administrator for Business.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with acceptable DMV record.
• Excellent communication skills.
• Must qualify to drive fork lift.