Aragon Ballroom - Bartender

F and F Concessions, Inc. (Illinois); Chicago (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Healthcare

Retirement benefits

Vacation

Student loan repayment

Tuition reimbursement

Caregiver leave

Employee ticketing program

Job summary

Live Nation Entertainment is seeking a bartender for on-site service at our venue in Chicago. You will greet guests, prepare drinks to spec, and upsell beverages while maintaining safety and compliance with alcohol policies.

The role requires late hours, physical stamina, and excellent customer service to support a fast-paced environment. Ideal candidates have California alcohol certification, strong cash handling skills, and a team-oriented mindset.

Qualifications

• Cash handling experience required.
• Ability to work late hours and maintain a flexible schedule.
• Strong interpersonal and teamwork skills.
• Physically capable of lifting up to 25 lbs and standing for extended periods.
• Ability to identify intoxicated guests and act responsibly.
• Commitment to safety and adhering to Live Nation policies.

Responsibilities

• Interact with guests in a friendly, professional manner.
• Cultivate regular guests and repeat business.
• Perform pour tests and mixed drink preparations per standards.
• Suggestively upsell beverages and menu items.
• Deliver food and beverage orders promptly and accurately.
• Record equipment issues and safety hazards in the bar log.
• Ensure responsible alcohol service per policy and local laws.
• Assist with opening/closing duties and cash handling.

Skills

Cash handling

Interpersonal communication

Teamwork

Able to lift 25 lbs

Late hours availability

Customer service

Safety awareness

Education

California Certification/Responsible Alcohol Awareness Training

Job description

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and Live Nation alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to Live Nation policy
• Prepare guest checks (on point of sales terminal) and process payment according to Live Nation policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Required to occasionally work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

Required:

• California Licensee or Certification Requirements/Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• Flexible schedule
• Cash handling experience
• Must be able to lift or move up to 25 lbs using proper lifting techniques
• Skill in interpersonal communication and teamwork
• Physically able to pass a pour test and a mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent

Preferred:

• 4 years work experience in high volume environment
• Experience recognizing valid ID’s
• Experience in a live music environment

Physical Demands/Working Environment

Working environment is fast-paced, often loud and stressful Performance requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Compensation

The expected compensation for this position is: $17.05 USD - $12.96 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Benefits

• Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.

Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Live Nation will never request payment or equipment purchases as part of the hiring process.

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.