AR Specialist

TruTeam; Mesa (AZ); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

AssuredExcellence

Flexible Spending Accounts

Health Spending Account

Life & Disability Insurance

Employee Assistance Program

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Job summary

TruTeam is seeking an organized AR Collections Specialist to support the AR Manager and a portfolio of accounts. You will work with sales and admin teams to promote cash flow while mitigating delinquent receivables, building strong customer relationships, and thriving in a fast-paced environment.

Responsibilities include processing payments (checks, ACH, credit cards), initiating liens when needed, maintaining accurate collection notes, and assisting with month-end close and ad hoc reporting.

Qualifications

• Minimum age 18.
• 1-3 years’ experience in credit and collections or billing.
• Notary eligibility.
• ERP and advanced Excel experience.
• Background in building materials distribution, construction or insulation is a plus.

Responsibilities

• Provide administrative and collection support for AR Manager and assigned account portfolio.
• Promote sales while meeting cash flow targets and mitigate delinquent receivables and bad-debt loss.
• Negotiate and secure payment arrangements for delinquent accounts within limits of authority.
• Process payments including check, ACH and credit card transactions; assist customers with EIPP access and online payments.
• Initiate Notice to Owner (NTO) and lien documents; monitor and maintain lien/bond rights; file lien/ bond claims as necessary.
• Prepare and send statements, invoices and AIA billings; manage mailings to customers.
• Support ARM efforts to monitor and improve collection.
• Keep up to date customer collection notes in system of record.
• Provide support to customers to resolve collection issues; reconcile disputes and payment inquiries.
• Escalate issues appropriately; assist with month end close and ad hoc reporting.
• Use business acumen and good judgment in decisions; respond quickly to requests.
• Other duties as assigned.

Skills

Communication

Detail-oriented

Education

High School Diploma

Tools

Microsoft Office

Outlook

ERP

Excel

Oracle

Job description

About Your Future With TruTeam

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

Provide administrative and collection support for AR Manager and assigned account portfolio.

Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.

• Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships.
• Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.
• Process payments including check, ACH and credit card transactions. Assists customers with EIPP access and online payments.
• Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary.
• Prepare and send statements, invoices and AIA billings (maintain High Radius/Oracle distribution records as required). Manage and coordinate outgoing mailings to customers including invoices attaching any additional or relevant documents.
• Support ARM efforts to monitor and improve collection.
• Keep up to date customer collection notes in system of record.
• Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries.
• Escalate issues at appropriate times, know when to “raise the flag”.
• Assist with month end close processes as required, ad hoc reporting as required.
• Utilize business acumen and excellent judgment in making decisions.
• Quickly respond to customer requests.
• Any other duty, task, or responsibilities as assigned.

Your Skills

• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.

Your Qualifications

• Minimum of 18 years of age.
• If operating a Company Vehicle, a valid driver’s license will be required.
• 1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge.
• Previous experience in building materials distribution, construction or insulation a plus.
• Lien and Bond experience preferred.
• Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).
• Eligibility to obtain Notary when hired.

Education

• High School diploma or GED required.

Travel Requirements

Occasional opportunity for local or national travel.

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• AssuredExcellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

Compensation Range

$17.30 - $25.97

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.