Aquatics Attractions Manager - Safety & Guest Experience

Holiday World; Indiana; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Bonus program

PTO accrual program

Tuition discounts and reimbursements

Free season passes and tickets

Job summary

Holiday World & Splashin’ Safari is seeking an Attractions Manager – Aquatics to oversee Splashin’ Safari’s attractions team and overall pool operations. The role emphasizes safety, policy compliance, and guest satisfaction, with responsibilities spanning training, staffing, and event support.

The position is full-time, based in Santa Claus, Indiana, and requires leadership experience within a high-volume attraction environment and Lifeguard-related certifications.

Qualifications

• Bachelor’s Degree in business management, hospitality, or a related discipline.
• 3–5 years of theme park attractions or related experience with 1–3 years of management experience preferred.
• Prior experience in the amusement/theme park or high-volume multi-unit entertainment industry is preferred.
• Gain the appropriate knowledge, training, and certifications in the Attractions field.

Responsibilities

• Lead day-to-day operation of Splashin’ Safari attractions team.
• Prioritize safety and ensure compliance with company policies and laws.
• Assist Director of Attractions with supervising seasonal employees.
• Enforce safety rules, schedule staff within budget, and maintain capacity standards.
• Maintain training documents, audits, certifications, and in-service programs.
• Assist with events such as Happy Halloween Weekends and media events.

Skills

Verbal & written comms

Cross-functional work

Staff coaching

Ability to operate all attractions

Education

Bachelor’s Degree in business management/hospitality

Tools

Lifeguard certification

Lifeguard Instructor certification

CPO certification

EMR Certification

Job description

Description

You’re part of a proud tradition when you work with us at Holiday World & Splashin’ Safari. From our humble beginnings in 1946 as Santa Claus Land, America’s first theme park has grown into a world-class attraction in the heart of Santa Claus, Indiana. Holiday World’s top-ranked coasters and attractions, along with its lovingly restored and maintained classic rides, are matched only by Splashin’ Safari water park—the Water Coaster Capital of the World.

The Attractions Manager – Aquatics is a full-time job that manages the day-to-day operation of the Splashin’ Safari Attractions team. With a focus on the overall safety of our Team Members and Guests, this manager ensures all Splashin’ Safari attractions and pools are operated in a safe and compliant manner. The Attractions Manager is a leadership position, primarily overseeing Slide Attendants and Lifeguards. This manager prioritizes safety while working to maintain overall attraction efficiency and may also be expected to support and manage the Holiday World Theme Park as needed.

Requirements

Safety and Environmental Performance

• Lead the safety effort by personal example
• Use and maintain Holiday World & Splashin’ Safari’s equipment and property in the appropriate manner
• “Safety First” is not just a slogan – it must be our #1 priority!

Work Requirements

• Ability to operate all attractions at Holiday World & Splashin’ Safari
• Work safely and comply with all company attraction rules and policies, State of Indiana amusement attraction rules and regulations, labor laws, local/state Health Department, 3rd party agencies and OSHA
• Assist the Director of Attractions with company policies and supervision of seasonal employees including:

1. Enforcing all safety rules
2. Evaluating staffing levels throughout the day to ensure coverage that best serves our Guests
3. Scheduling employees within labor laws and budgeting constraints and validating seasonal timecards for accuracy
4. Improving or maintaining capacity standards
5. Constantly evaluating work performance and coaching employees as needed
6. Enforcing Holiday World & Splashin’ Safari core values and standards, such as uniform and appearance standards.

• Assist the Director of Attractions in interviewing, hiring, and training seasonal employees
• Work closely with the Director of Attractions to create, implement, and update attraction training documents such as Attraction Manuals, Attraction Addendums, Attraction tests, audits, certifications, and in-service
• Verify proper completion of departmental documentation and testing such as Daily Attraction Reports, Attraction Logs, training documentation, schedule changes, daily Downtime reports and Rides per Guest (RPG) reports.
• Support overall departmental goals, including operations for Happy Halloween Weekends, Special Events, and Media Events
• Maintain equipment and report repair needs
• Assist Guests and employees before and during after-hour events, especially Coaster Events and employee activities.
• Assume Manager-On-Duty (MOD) responsibilities on a rotating basis.
• Maintain Mobaro operations and procedures.
• Other duties as assigned

Qualifications

• Bachelor’s Degree in business management, hospitality, or a related discipline. Relevant experience will be considered in lieu of a degree.
• 3-5 years of theme park attractions or related experience with 1-3 years of management experience preferred
• Prior experience in the amusement/theme park or high-volume multi-unit entertainment industry is preferred.
• Gain the appropriate knowledge, training, and certifications in the Attractions field:

1. Lifeguard certification or willing to pursue and complete within 1 year
2. Lifeguard Instructor certification or willing to pursue; Instructor Trainer certification preferred
3. CPO certification within one year
4. Willingness to obtain EMR Certification

• Strong verbal and written communication skills in the English language.
• Ability to work cross functionally with all levels of employees and management
• Willingness to travel overnight to attend and participate in seminars, meetings, and conferences out of town
• Ability to work full-time
• Acceptable pre-employment drug screen and background check

Holiday World & Splashin' Safari offers competitive wages and benefits, including a generous 401(k) match, bonus program, PTO accrual program, tuition discounts and reimbursements, free season passes and tickets, and much more!

Holiday World & Splashin’ Safari is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, sex, national origin, age, mental or physical disability, medical condition, marital status, sexual orientation, religion, veteran status, or any other status protected by law.

For the safety of our Guests and our staff, Holiday World & Splashin' Safari conducts background checks on all applicants aged 18 or older and we follow all federal and state laws, FCRA regulations and EEOC guidance regarding the use of criminal records in the hiring process. Unless otherwise provided by law, a criminal record will not automatically disqualify an applicant or employee from employment.