APS Community Engagement Specialist

FALL CREEK FARM & NURSERY; San Antonio (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation and holidays

Flexible spending accounts

Employee discounts

Job summary

The APS Community Engagement Specialist position at the Texas Department of Family and Protective Services is located in San Antonio and focuses on expanding community involvement in APS programs.

The role requires a bachelor’s degree and at least four years of related experience. It emphasizes public speaking, partnership development, and volunteer program leadership, with frequent interaction across agencies and community groups.

Qualifications

• Bachelor's degree required; experience substituted on a year-for-year basis.
• Minimum four years in community engagement and volunteer management or APS work.
• Strong public speaking and presentation development skills.
• Ability to work with diverse populations and partners.

Responsibilities

• Develop and maintain relationships with community partners to support APS goals.
• Coordinate volunteer programs and manage applications/background checks.
• Lead community relations, trainings, and public awareness campaigns.
• Prepare monthly/annual reports and track program metrics.
• Attend meetings and work with internal/external stakeholders.

Skills

Public speaking

Verbal communication

Written communication

Community engagement

Relationship building

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Career Opportunities: APS Community Engagement Specialist (21187)

Posting ID21187-Posted09/14/2026-Dept of Family & Protectve Svc-APS Program Support-Community and Social Services-Not Eligible for Telework-b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:APS Community Engagement Specialist

Job Title:Community Engagement Spec

Agency:Dept of Family & Protectve Svc

Department:APS Program Support

Posting Number:21187

Closing Date:10/14/2026

Posting Audience:Internal and External

Occupational Category:Community and Social Services

Salary Range:$4,020.33-$6,070.12

Pay Frequency: Monthly

Salary Group:TEXAS-B-19

Shift:Day

Additional Shift:None

Telework:Not Eligible for Telework

Travel:Up to 50%

Regular/Temporary:Regular

Full Time/Part Time:Full time

FLSA Exempt/Non-Exempt:Nonexempt

Facility Location:

Job Location City:SAN ANTONIO

Job Location Address:3635 SE MILITARY DR

Other Locations:None

MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Brief Job Description:

The APS Community Engagement Specialist performs complex consultative services and technical assistance work. Work involves coordinating, developing, implementing and analyzing specialized projects and programs. Increase the number of community groups involved in APS programs at the local, district and state level. Develops and maintains collaborative working relationships between DFPS and community groups to ensure client needs are met and to support APS goals and objectives. Provides consultation and assistance to governmental agencies, community organizations, community leaders and the public. Develops and maintains collaborative intra-agency relationships. Helps manage local and/or district volunteer and intern programs. Conducts a community relations program through media outlets and personal speaking engagements. Develops educational and training materials and programs. May train, mentor or supervise the work of others. Works under limited supervision with moderate latitude for the use of initiative and independent judgement.

Essential Job Functions (EJFs):

Develop and maintain working relations with community partners to ensure client needs are met and to support APS goals and objectives. Identify and forecast service needs. Meet with community leaders. Coordinate and facilitate internal and external meetings and work groups. Serve as the liaison to and collaborate with community organizations, professional groups, and local public officials, provide technical assistance, training and policy guidance to agency staff and external stakeholders. Develops and maintains collaborative intra-agency relationships. (30%)

Helps manage volunteer and intern opportunities. Processes volunteer and intern applications and background checks. Matches agency needs with volunteer and intern skills. Monitors and evaluates volunteer and intern performance. (30%)

Coordinates a community relations program through media outlets and personal speaking engagements. Coordinates the preparation of educational and training materials and programs that educate the community about the work of DFPS and Adult Protective Services in particular. Make presentations at community gatherings and outreach events. Promote APS and agency public awareness campaigns. (20%)

Tracks any donations and/or contributions that are received or distributed. Ensures that contributions and donations are acknowledged in a proper manner. (10%)

Prepares monthly and annual reports. (5%)

Attends internal staff meetings. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Knowledge of community resources and services are available for vulnerable adults and families.
• Knowledge of Adult Protective Services program, policies and procedures.

Skill in:

• Skilled in dealing with the general public both virtually and in person.
• Skilled in establishing and maintaining effective working relationships with the public and community organizations.
• Skilled in public speaking and developing presentations.
• Skilled in effective written and verbal communication.
• Skilled in the use of a computer and applicable software such as Microsoft suite.

Ability to:

• Ability to work with diverse populations including DFPS staff and leadership, media, community partners and the general public.
• Ability to develop, coordinate, and promote volunteer programs.
• Ability to develop training.
• Ability to identify resources conducive to volunteer programs.
• Ability to explain policies and procedures
• Ability to communicate effectively in writing and verbally.
• Ability to organize, plan and set priorities in a timely manner.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor's degree from an accredited college or university. Minimum of four years’ experience in community engagement and partnership development, volunteer management and/or Adult Protective Services work. Education and experience may be substituted on a year for year basis.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.