Apprentice Plumber

Neighborly - MRR: Shell Account; Pasco (WA); Presencial; USD 25 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Training

Branded Company Vehicle

iPad and software

Paid Time Off

Resumo da oferta

Mr. Rooter Plumbing is seeking an Apprentice Plumber to learn and perform essential plumbing and drainage services. You’ll start with training, then work from a company vehicle, handling customer interactions and resolving issues with support from licensed plumbers.

You’ll migrate from training to leading simple service calls, using tools, iPads, and software. This path offers career growth and strong job security in a growing industry.

Qualificações

• Must be able to lift at least 35 lbs, bend, stoop and crawl into confined spaces.
• Must have a valid driver's license and be insurable - you'll be driving a company vehicle.
• You’ll gain experience and progress through training to become a service professional.

Responsabilidades

• Assist experienced technicians and train on knowledge and skills.
• Meet customers and communicate solutions for plumbing/drainage issues.
• Perform whole-home plumbing inspections and identify potential problems.
• Provide repair and maintenance tasks under supervision.
• Follow our standard plumbing process from greeting to payment.

Conhecimentos

Customer interaction

Problem solving

Attention to detail

Ferramentas

Hand tools

Power tools

iPad and field software

Descrição da oferta de emprego

If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!

You may have never thought about plumbing as a career, but it’s a job that pays extremely well! Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a plumbing service professional, you’ll be doing something that matters!

At Mr. Rooter Plumbing, you don’t need prior plumbing experience or licenses to join our team. (But if you have some, that’s a plus!)

We’ll teach you everything you need to know to get started in a career in this industry. Within as soon as 90 days, you will be a trained service professional in the plumbing industry, running your own service calls.

Plus, you’ll be on a career path for more advanced plumbing skills and credentials that will give you future job security and an opportunity to grow your income. That’s why this is the best general labor job on the planet!

How to Know if You Are a Good Fit for this Apprentice Plumber Position

• You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
• You like the autonomy of working alone. After your initial training, you’ll be in your own company-provided van. You’ll make your own calls, helping homeowners determine the best solution for their plumbing or drainage problems.
• You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
• You like working with tools and technology. You’ll need to be comfortable using a variety of different hand tools and power tools. You’ll also work with digital technology such as iPads and software applications. We’ll teach you the best way to use every tool required to perform the work.
• You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. Occasionally, you’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
• And after, you like to clean up. You take pride in your appearance and bring professionalism to your game. You’ll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We’ll show you multiple ways and different options for opportunities to grow your career in the plumbing and drainage industry.

Here’s What You’ll Be Responsible For

Initially, you’ll team up with a more experienced technician to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be the face of the company and critical in providing an excellent experience for our customers.

You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

• Communicating with the Customer You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
• Diagnosing the Issue Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem.
• Completing Whole Home Plumbing Inspections You’ll offer and conduct whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
• Providing Repair and Maintenance Services You’ll do things like clearing drains of clogs and other tasks. You’ll tag-team with licensed plumbers on our team who will perform the work only a licensed professional is authorized to do.
• Following Our Mr. Rooter Plumbing Process You’ll follow our proven process, from greeting the customer to collecting payment.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There’s even a physical scoreboard at the office so that we can celebrate the victories.

Here are some of the things we measure:

• Offering and Delivering Solutions We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing and drainage needs.
• Quality Workmanship We make sure we get it done right, the first time.
• Operating Efficiently We stay productive with our time and carefully use materials to avoid waste.
• High Customer Satisfaction We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Job Requirements

The following are the minimum requirements to be considered for this General Labor position:

• Must be able to lift at least 35 lbs., bend, stoop, and crawl into confined spaces.
• Must have a valid driver's license and be insurable - you'll be driving our company vehicle.

How We Take Care of Our Team Members

• Paid Training We make sure that you have the knowledge and skills to grow in your career.
• Branded Company-Provided Vehicle After you are on your own, you’ll be driving your own van. Plus, you can take the vehicle home, so you’ll have no commuting costs.
• iPad and Software We use state-of-the-art technology and software to make onsite customer interactions faster and easier.
• Paid Time Off

Benefits

• The starting pay range for this position is $XX.XX to $XX.XX per hour, depending on your level of experience doing similar work.
• After the initial training period, you will earn generous commissions based on your overall performance, additional work performed, and job profitability.
• We value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers.