Apprentice

Surface Experts North Fort Worth; West Palm Beach (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Performance bonus

Free uniforms

Paid time off

Training & development

Health reimbursement

Phone reimbursement

Work-life balance

Paid holidays

Flexible schedule

New hire training

Company car

Tools provided

Learn new trade

Mentorship programs

Referral bonus

Job summary

Surface Experts is hiring an on-site technician to perform color-based repairs and installations across residential settings. You will use your artistic skills to match colors and complete jobs efficiently, often within a few hours, while delivering excellent customer service and accurate notes in our CRM.

Base pay plus a performance-based bonus, with company-provided tools and a branded vehicle. Training and growth opportunities are available as the team expands to new markets.

Qualifications

• Hands-on experience with manual work across trades (construction, painting, etc.).
• Color matching ability is essential for repairs and finishes.
• Ability to communicate well with customers and document work clearly.

Responsibilities

• Complete 4+ on-site repairs each day.
• Perform work on-location with strong customer service and communication.
• Problem-solve across a variety of settings (apartments, hotels, sites).

Skills

Manual labor

Color matching

Customer service

Job description

Responsive recruiter

Benefits

• Bonus based on performance
• Free uniforms
• Paid time off
• Training & development

Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

VIDEO: A Day in the Life of a Surface Experts Technician (please copy and paste in your browser): https://www.youtube.com/watch?v=vJ0nCFdtqqs

We Offer

• Base Pay + Bonus Opportunity: Performance-based commissions starting on day 1
• Health Insurance Reimbursement: Employer reimburses eligible medical expenses
• Mobile Phone Reimbursement: Employer reimburses a portion of your monthly mobile phone bill
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions
• Employee Referral Bonuses: Hiring for multiple positions; help us find great talent and get paid for your effort!

Duties

In the Field Daily

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents – each repair requires a unique solution

Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

Qualifications

• Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
• A background in facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.

About Surface Experts

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!

• By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
• Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
• Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

Compensation: $22.00 - $25.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.